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User Services Technician I assists User Services team duties which include assisting customers with resolving account maintenance issues (reset password, etc.), connecting to campus wireless networks
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Knowledge: Broad, in-depth knowledge of the TCP/IP protocol suite, specifically relating to routing of IP packets (RIP, OSPF, EGP, BGP, PIM). Knowledge of IP data wired and wireless networks, including
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hydrologic sciences including water quality with expertise in field studies applying Internet of Things (IoT) concepts using sensing technologies, wireless sensor networks, and robots. The ideal candidate will
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applying Internet of Things (IoT) concepts using sensing technologies, wireless sensor networks, and robots. The ideal candidate will align with the rapid digitalization of the water sector that is driving