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team-working. Your research programme should be suitably ambitious to take full advantage of the outstanding and stable research environment at the LMB. Main duties/ Key responsibilities: • To develop
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Identify and develop training programs to enhance technical skills, product knowledge and customer service skills within the service desk team Resolution of tickets; analysing and resolving service requests
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on special projects, as required. Working relationships: You will report to the LMB Archivist and Engagement Officer. The Archive is part of the LMB Public Engagement Team, and you will develop good
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that arise when the COO and/or the Scientific Operations Manager are not available for advice or to address the problem themselves. This will require you to develop a good understanding of the workings