Technology Warehouse Manager

Are you ready to join a community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country. With our growing enrollment and global reach, we are enjoying increased prominence among Georgia's colleges. We offer more than 150 undergraduate, graduate, and doctoral degrees to over 43,000 students. Our entrepreneurial spirit, high-impact research, and Division I athletics also draw students from throughout the region and from 92 countries across the globe. Our university's vibrant culture, career opportunities, mission and values and rich benefits make us an employer of choice. We are part of the University System of Georgia .  Kennesaw State will exemplify the power and promise of a student-centered, research-driven university. Our institutional values are student-inspired, promise-fulfilling, true to ourselves, elevational, open and impact-generating. In addition, we support the University System of Georgia core values of accountability, excellence, integrity and respect.  We are searching for talented people to join Kennesaw State University. Come to KSU and find your passion.   

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. 

Responsible for maintaining, receiving, tracking and coordinating assets and consumables housed within the UITS warehouses and stockrooms. Accountable for overseeing warehouse activities. Facilitates the timely and cost-effective reception, warehousing and staging of inventories. Utilizes technology tools to initiate and validate IT asset management and inventory processes. Creates data reports and dashboards to monitor day-to-day activities and/or to resolve issues from KSU staff. Generates specialized technology reports upon request to support the needs of departments across KSU. Reviews, monitors and recommends effective inventory control processes. Manages warehouse processes and directs the work staff, contractors and students as required to complete tasks. Provides for the safe and secure operation of all warehouse activities, equipment, employees and inventory

KEY RESPONSIBILITIES*:
1. Maintains receiving, warehousing, and supports distribution operations by creating, coordinating, and enforcing program, operational, and personnel policies, processes and procedures
2. Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols
3. Responsible for approving and validating who has access, and when they have access, to the various warehouses and stockrooms
4. Controls inventory levels by enforcing the use of standard processes, conducting physical counts, and reconciling with the inventory management system
5. Maintains physical condition of warehouse by planning and implementing new design layouts, inspecting equipment, issuing work orders for repair and initiating requisitions for replacement
6. Assigns employees and students to jobs to ensure priority tasks are completed on a timely basis
7. Monitors inventory of stock items and consumables, and builds the order list to maintain specific levels ensuring on-time availability
8. Ensures assets are properly maintained and tracked in the UITS asset and inventory management system
9. Receives and evaluates new and returned IT equipment, assigns and records asset tags as required, tests for damage and proper operation, and ensures all equipment is updated in the UITS IT inventory and asset management system
10. Pulls stock and/or new items to fill parts list for upcoming installations and deliveries
11. Processes IT inventory surplus following proper USG and DOAS procedures and accurately updates the IT inventory and asset management system
12. Uses analytical skills, creates system reports, creates data dashboards, monitors system output, and updates data to resolve issues and maintain accuracy of data
13. Engages with technology staff to resolve issues to ensure IT projects are supported and manages the validation of installations upon the completion of projects
14. Manages the use of the IT vehicle fleet assigned to the warehouse including reserving the fleet and verifying employees are authorized and have appropriate training to operate KSU vehicles
15. Maintains a clean and organized warehouse, stockroom, and office environment at all times
 

Educational Requirements
Associates degree from an accredited institution of higher education in related field or an equivalent combination of relevant education and/or experience
Other Required Qualifications
Current, valid and unrestricted Georgia driver's license
KSU forklift training within thirty (30) days of employment
KSU driving requirements for UITS vehicles (i.e., Box Truck) within thirty (30) days of employment
Required Experience
Five (5) years of related warehouse and asset management experience demonstrating a progression of increasing responsibility

Additional Preferred Qualifications
Bachelor's degree from an accredited institution of higher education
Experience providing inventory and asset management
Supervisory experience

ABILITIES
Able to develop reports and dashboards utilizing technology (i.e., ServiceNow)
Able to build and analyze data to resolve issues
Able to operate powered pallet jacks and/or forklifts
Able to troubleshoot and/or install basic Audio/Visual equipment
Able to act as a customer advocate to continuously improve process responsiveness and customer service
Able to anticipate problems and proactively develop appropriate solutions
Able to appropriately assess and communicate risks, benefits, and alternatives
Able to handle multiple tasks at one time meeting assigned deadlines
Able to interface appropriately and professionally with students, faculty, staff, and grant sponsors
KNOWLEDGE
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks
Experience with a warehouse management and/or asset tracking system
SKILLS
Self-starter with strong interpersonal, initiative, teamwork, problem solving, organization, communication (verbal and written), time management, and relationship building, along with an ability to translate between technical and functional teams
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, strong skills using Microsoft Excel, ServiceNow, Peoplesoft)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 .

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.
For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, [email protected].

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

• Standard Enhance
• Education
• DMV
• 9 Panel Lab Drug Test

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf