Student Services Specialist II - R104048

Department:

Location: Health Sciences Center

Time Type:

Full time

Worker Type:

Regular

Job Req ID: R104048

Minimum Requirements:

Master's degree in a related field and two years of related experience. Experience may be used on a one-to-one basis to offset the educational requirements. Grade 4 (Salaried)

Position Description:

The Office of Medical Student Affairs is seeking a Student Services Specialist to support the School of Medicine mission to foster and celebrate the success of our medical students.

Job Summary

The purpose of this position is to support the School of Medicine's mission to foster and celebrate the success of our medical students. This position will be responsible for maintaining student status records with respect to academic standing and enrollment and will communicate student status with necessary stakeholders in medical education and student affairs. This position will likewise communicate with students regarding leave of absence, enrollment status and academic standing.  

This position will report to the Manager of Student Programs in the Medical Student Affairs office.

Demonstrate the ability to lead new initiatives, work closely with others and maintain collegiality; work independently and autonomously with minimal direction; be detail-oriented; have strong organizational skills; and a desire to work closely with medical students. This position will report to and work with the Manager of Student Programs to assist in planning and carrying out all functions that support and celebrate student success.

Essential Duties and Responsibilities

• Manage medical student status records and communicate Leave of Absence (LOA) data and academic standing with students as well as necessary faculty and staff.
• Oversee all medical student testing accommodation. This involves coordinating with the Disability Resource Center (DRC) to assist students needing accommodations and scheduling proctors for school of medicine exams while serving as the primary proctor for students with accommodations.
• Advise medical students on LOA regarding expectations and timelines; regularly communicate with and offer support to students who are on LOA.
• Prepare reports of student status for internal and external award consideration.
• Calculate and communicate class rank for all school of medicine students.
• Monitor and track student engagement with programming as well as attendance at mandatory events.
• Ensure all accreditation elements related to student engagement and involvement are always up-to-date and in compliance.
• Oversee scheduling for the Advisory Dean program, including but not limited to, coordination of meetings and wellness events for 24 faculty Advisory Deans and over 600 students.
• Assist the Manager of student programs with planning orientations, award convocations, graduation, and white coat ceremonies.
• Other duties as assigned.

• Master's Degree in Higher Education Administration or related field & two years of related experience in higher education.
• Excellent communication, organization, and interpersonal skills.
• Experience may be used on a one-to-one basis to offset the educational requirements.
• Proficiency in MS Outlook, Word, Excel, and PowerPoint.
• Experience working in a medical school or professional school setting.
• Program planning and evaluation experience.
• Public speaking skills.

• Professional: must demonstrate ability to work closely with others and maintain collegiality. Demonstrate strong communication and interpersonal skills.
• Interpersonal: can build effective, strong working relationships with students, faculty and staff through trust, communication, and credibility.
• Teamwork: ability to work with others, serve others, help others, lead others, and take directions from others in the interest of moving towards a desired outcome.
• Proactive: work independently and autonomously with minimal direction.  Be able to anticipate upcoming needs and plan accordingly.
• Organized: be detail-oriented; have strong organizational skills.
• Flexible: ability to adapt to the changing world of medical education.

Equal Employment Opportunity

The University of Louisville is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applicants without regard to race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity and expression, marital status, pregnancy, or veteran status. If you are unable to use our online application process due to an impairment or disability, please contact the Employment team at [email protected] or 502.852.6258.

Assistance and Accommodations

Computers are available for application submission at the Human Resources Department located at 215 Central Avenue, Ste 205 - Louisville, Kentucky 40208.

If you require assistance or accommodation with our online application process, please contact us by email at [email protected] or by phone 502-852-6258.