About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research and public service engages a diverse student body of approximately 17,300 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City and the Adirondacks.
Job Description:
The University at Albany is seeking a knowledgeable and skilled Operations Specialist. The role works with the Assistant Dean for Disability Access and Inclusion Student Services (DAISS), providing direct services to students with disabilities. The specialist ensures that eligible students receive appropriate accommodation in the DAISS Testing Center, manages the receipt, preparation, distribution, collection, and return of exams, supervises Testing Center student and para-professional staff, manages, and advises on assistive technology and digital platforms (for DAISS and the campus at-large), collaborates with appropriate campus units to improve campus accessibility, and serves as the University's Electronic and Information Technology Accessibility (EITA) Compliance Officer.
Primary Responsibilities:
- Assist with daily operations of the DAISS Office:
- Monitor and reply to the DAISS Testing email inbox.
- Respond to phone inquiries from students and their support network.
- Participate in Division/office assessment activities and training.
- Manages the daily operations of the DAISS Testing Center and its staff:
- Coordinate testing accommodation services for DAISS students.
- Hire, train, and supervise student employees.
- Coordinate alternative media.
- Manages and advises on DAISS platforms and technology.
- Serve as the University's Electronic and Information Technology Accessibility (EITA) Compliance Officer to ensure website accessibility levels are maintained.
- Develop, update, and enforce a university-wide plan to build and maintain accessible electronic environments.
- Devise EITA policy and coordinate necessary support activities.
- Provide guidance on technical standards and establish protocols for new and existing content and technologies, accessible technology acquisitions, and methods for training relevant campus constituents.
- Promote the UAlbany EITA Plan and regularly evaluate, modify, and strengthen the plan over time.
Additional Responsibilities:
- The incumbent demonstrates commitment and sensitivity to how Diversity, Equity, and Inclusion (DEI) impact attaining institutional, divisional, and departmental goals and objectives.
- The incumbent exhibits knowledge/understanding of strategies, skills, and best practices for establishing an inclusive community.
- Upholds the guiding principles of the EITA role include:
- Promoting a more inclusive and welcoming digital environment, particularly for individuals with disabilities.
- Enabling UAlbany to address EIT accessibility barriers.
- Empowering students with disabilities to persist and complete their educational goals due to an accessible EIT infrastructure.
- Reducing institutional exposure to legal risks; and
- Leveraging the power of UAlbany to influence third-party vendors to conform to technical accessibility standards.
- Participates in Division/office assessment activities and training.
Requirements:
Minimum Qualifications
- Bachelor's degree from a college or university accredited by a US Department of Education or internationally recognized accrediting organization.
- Two years working at an institution of higher education or an equivalent experience.
- Experience with Microsoft suite of programs and ability to easily adapt to and work with new software and technology.
- Computer and other technology skills, particularly software and applications that assist individuals with disabilities.
- In depth and demonstrated knowledge of developing, regularly evaluating, modifying, maintaining, and strengthening an accessible electronic environment for campus community members with disabilities utilizing the University's website.
- Experience supervising undergraduate and graduate students - recruiting, hiring, training, and providing guidance or where appropriate providing developmental review.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion and belonging relative to their role
Preferred Qualifications
- Experience working with Section 504 of the Rehabilitation Act and the Americans with Disabilities Act.
- Bachelor's degree in a field related to education, psychology, or social services.
Additional Information:
Professional Rank and Salary Range: Senior Staff Assistant, SL3
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at [email protected] .
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via http://albany.interviewexchange.com/candapply.jsp?JOBID=172301
Application Instructions:
Applicants MUST submit the following documents:
- Resume
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- Contact information for three professional references
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
See the FAQ for using our online system. Please contact us if you need assistance applying through this website.
Returning Applicants - Login to your UAlbany Careers Account to check your completed application.
Closing date for receipt of applications: This position will remain open until it is filled.