Office Assistant/Receptionist

97790BR

Campus: Tempe

Office Asst/Receptionist

Job Description

The College of Health Solutions (CHS) is seeking a highly-motivated, enthusiastic Office Assistant/Receptionist to perform administrative work requiring initiative and independent judgment. Under administrative direction, this position serves as the front facing receptionist for CHS faculty, staff, students, and visitors of the Speech & Hearing Department. The incumbent will work independently to implement administrative policies, handle problems and non-routine situations by determining the approach or action to take, and interpret guidelines, procedures, policies and practices. The successful candidate will be a self-starter with an efficient work methodology, excellent communication skills, productive work qualities, an ability to coordinate multiple tasks autonomously, and someone who can exercise sound judgment in decision-making.

This position is not eligible for Hybrid work. It requires an employee to be available during the following work hours: 8:00 am 5:00 pm, Monday-Friday for a 40-hour work week.

The College of Health Solutions is committed to creating a positive culture of inclusion, wellness, and employee engagement. We exemplify this through our Staff Success Hub, whose Council membership is open to all CHS staff. The Council gives staff a voice in decision-making at the college level and reflects the college leadership’s commitment to attracting, developing, and retaining the best.

Job Family

Clerical & Admin Support

Department Name

College of Health Solutions

Full-Time/Part-Time

Full-Time

VP Code

VP/EXEC VICE PROV DPC

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$21.00 per hour

Close Date

08-January-2024

Essential Duties

• Answer telephone and greet visitors giving general information in response to inquiries.
• Maintain proper inventory of faculty and staff office supplies; order and replenish items as needed.
• Ensure the mail/supply room is maintained in an orderly and organized fashion.
• Deliver oral and written messages to unit members.
• Sort and distribute incoming mail.
• Create, update, print, and post name plaques as needed.
• Create CHS name badges for new faculty, staff, student workers, and Speech and Hearing Clinic graduate employees.
• File correspondence, memoranda, reports and other materials alphabetically, numerically or by other prescribed method.
• Maintain routine clerical records, logs and data and compiles routine reports.
• Maintain records for building key orders.
• Operate office equipment such as copiers, fax machines, printers, or other equipment found in work unit.
• Word processes/types routine letters, labels, reports and similar items from rough draft or clear copy.
• Complete or enter data to departmental forms, making routine calculations and checking information for accuracy.
• Process documents or forms according to instructions.
• Deliver items to other offices or locations.
• Ensure that classrooms and public spaces are unlocked and accessible.
• Guide visitors/patients to the Speech & Hearing Clinic.
• Print and replace weekly classroom and conference room calendars daily and as needed when changes occur.
• Reserve CHS and University classrooms in addition to CHS conference rooms.
• Submit service tickets for copier maintenance and Facilities' requests.
• Print/Copy class materials and exams for CHS faculty.
• Assist faculty with creating digital copies of book excerpts as needed for class instruction.
• Assist faculty with complementary book orders through publisher.
• Update policy/procedure manuals on a shared electronic folder.
• Act as primary contact for assigned function with other departments.
• Participate in special projects with staff as directed.

Minimum Qualifications

No prior experience required; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

• Experience working in a higher education environment.
• Experience providing support with various administrative tasks.
• Experience utilizing Outlook, Microsoft Office Suite and Google Drive.
• Demonstrated knowledge of standard office policies and procedures.
• Experience in developing and maintaining effective professional working relationships.
• Evidence of effective communication skills.
• Experience in using initiative, organizational skills and attention to detail.
• Experience in anticipating problems and resolving them.
• Experience in managing multiple high priority projects in a fast-paced environment requiring considerable coordination and follow through.
• Experience in dealing with confidential and sensitive information.

Working Environment

• Use basic math.
• Activities are performed in an environmentally controlled office setting.
• Required to stand for varying lengths of time and walk moderate distances to perform work.
• Ability to clearly communicate to perform essential duties.
• Use office equipment, i.e. printers, copiers, fax machines, telephones, calculator.
• Use of software/computer equipment for extended periods of time.
• Ability to lift and transport 25 lbs. Frequent bending, reaching, lifting, pushing and pulling up to 25 lbs.

Department Statement

The College of Health Solutions (CHS) is dedicated to translating scientific advances into practical interventions to improve health outcomes through education, research and service. We equip students with the knowledge and skills to influence healthier lifestyle choices; develop creative interventions to improve the health of people and populations; analyze and translate large amounts of health data into solutions; and maximize the technology, science, business and application of diagnostics. CHS research programs encompass basic, discovery science, clinical trials, intervention science and measurement of  health outcomes. CHS takes an interdisciplinary approach to address the complex systems that underpin health problems. The college is highly collaborative, transparent and team-oriented with an organizational structure that includes translational teams, affinity networks and academic programs to improve the health of people and communities. 

The current training programs include behavioral health, biomedical diagnostics, biomedical informatics, exercise science, health promotion, health sciences, kinesiology, medical studies, nutrition, population health, science of health care delivery, and speech and hearing science. Our programs are offered at ASU’s Downtown Phoenix, Tempe, Polytechnic, West and Lake Havasu campuses, as well as on Mayo Clinic’s campus in north Phoenix. 

For more information about ASU and the College of Health Solutions, visit https://www.asu.edu/about/ and https://chs.asu.edu/

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.