Financial Aid Peer Advisor

Requisition ID	req29414
Working Title	Financial Aid Peer Advisor
Pay	$13.00 - $17.00 Hourly
Campus	Main - Albuquerque, NM
Department	SFAO Administration (454B)
Employment Type	Student Employment
Student Type	Student Employment
Status	Non-Exempt
Background Check Required	No
For Best Consideration Date	5/17/2024
Position Summary	The UNM Student Financial Aid Office seeks dynamic, highly motivated student employees interested in serving as a Financial Aid Peer Advisors within the One-Stop/Student Employment team.  This is an exceptional opportunity for a motivated individual to be an integral member of a progressive Student Financial Aid Office. Reporting to the Financial Aid Manager, the Financial Aid Peer Advisors work collaboratively with our University community in our One Stop Office at UNM Albuquerque’s Main Campus. One Stop is a fast-paced environment that provides in-person and virtual customer service concerning Financial Aid and Student Employment opportunities and eligibility along with enrollment functions including admissions and registration activities. The Financial Aid Peer Advisors will assist with the daily front desk operations and student employment hiring processes. The Financial Aid Peer Advisors may serve as a liaison for high school, community, and on campus outreach events. The candidates must represent the Student Financial Aid Office and the University of New Mexico with professionalism and deliver information in a positive manner while facilitating exemplary service to students.The ideal candidates will have excellent oral and written skills and a high sensitivity to cultural issues within a higher education setting.  The successful candidate must also be detail oriented, organized, creative, energetic, able to work productively independently and within a team. They must possess a strong commitment to superior customer service and understanding of the importance of financial aid in recruitment and retention. Responsibilities and duties may include but are not limited to the following: Provide exceptional customer service to a diverse community of students. Provide student employment counseling and assist with hiring forms intake for new or returning student employees. Stay abreast of current federal, state, and institutional regulations and policies, especially as related to security of information. Provide current, accurate, and complete information to students and parents in person, e-mail, or virtual meetings during peak service times. Assist in all areas of Financial Aid, including financial literacy education at high schools, community, and on campus outreach events.  Outreach may include evening and weekend programs. Assist with research and preparation of financial aid presentations for outreach/orientation, as necessary. Other duties as needed.
Minimum Qualifications
Preferred Qualifications	Candidates for this position should demonstrate the following characteristics, skills, and abilities: A commitment to working with diverse students and their families. Superior customer service experience and willingness to work flexible schedule during peak times to support service to students. Strong written and verbal communication skills and a flexible, creative, and collaborative approach to work.
Application Instructions	Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application. Please submit copy of resume and school schedule.
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

Requesting an Accommodation

Women, minorities, veterans, and individuals with disabilities are encouraged to apply. In compliance with the Americans with Disabilities Act (ADA), the Rehabilitation Act of 1973, and University of New Mexico policy, if you have a disability and would like to request an accommodation in order to apply for a position with the University of New Mexico, or if you cannot use the online application system, please contact Human Resources at [email protected] (505) 277-4777 for assistance with the application process.

Other links:

• New Mexico Inspection of Public Records Act (IPRA)
• Campus Safety (Clery Act)

Equal Opportunity Employer

The University of New Mexico is an affirmative action, equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class. We are committed to hiring and retaining a diverse workforce and are dedicated to the goal of building an inclusive and pluralistic faculty and staff. We are committed to teaching and working in a multicultural environment. Visit the links below for more information regarding our commitment to affirmative action and equal opportunity: Equal Opportunity, Non-Discrimination and Affirmative Action at the University of New Mexico Equal Employment Opportunity is THE LAW.

Visit the links below for more information regarding our commitment to affirmative action and equal opportunity:

• Equal Opportunity, Non-Discrimination and Affirmative Action at UNM
• Equal Employment Opportunity is THE LAW

© The University of New Mexico
Albuquerque, NM 87131, (505) 277-0111
New Mexico's Flagship University

• UNM on Facebook
• UNM on Instagram
• UNM on Twitter
• UNM on Tumblr
• UNM on YouTube

more at social.unm.edu

• Website Comments
• Accessibility
• Legal

Select one:

• I am a current UNM Student
• I have never worked at UNM
• I am a current UNM Faculty or Staff, or a Retiree
• I am a former UNM Faculty or Staff

Close Continue