Event Specialist, MBA Admissions

28-Mar-2024

Harvard Business School

65308BR

Job Summary

The Event Specialist will be responsible for providing support for Harvard Business School MBA Admissions marketing and outreach efforts.

This includes planning virtual and off campus events, supporting digital marketing efforts, and providing front line customer service to prospective students, MBA students and alumni. This is an important and highly visible role as a point of contact for prospective students and other constituents. This position requires someone who can effectively multitask, collaborate with a broad group of constituents, and maintain a strong attention to detail.

Position Description

Job-Specific Responsibilities:

• Event Planning: This role will plan and manage Admissions events which includes securing venues, managing the registration and communication process, sourcing strong student and alumni panelists, creating marketing collateral to promote the events through a variety of mediums, and tracking and analyzing event metrics. This role requires some domestic and international travel to support event execution in person.
• Customer Service & On Campus Event Support: This is a front-line customer service position in Admissions. The specialist will conduct campus tours, greet prospective candidates, and answer visitor questions, as well as support other events including Visit Days, Interview Days, Admitted Student Welcome, and Summer Venture in Management Program.
• Digital Marketing Support: This role will support Admissions digital marketing efforts through tracking and analysis of activities and campaigns and maintaining website updates.
• Webinar Management: This role will serve as a support role to set up and execute virtual events and will help with the postproduction process for recordings.
• Coordinate Student & Alumni Chats: The Specialist will coordinate student and alumni program chats by organizing material updates and distribution as well as partnering on registration and promotional efforts.
• Segment Management: This role will manage the outreach and yield efforts for a segment of the prospect and admit groups.
• Competitive Intelligence: This role will conduct regular competitive intelligence on peer institutions to stay informed on industry trends and benchmarks.
• Responsible for other duties as assigned.

Basic Qualifications

• High school diploma, GED, or equivalent required.
• 3+ years of experience in administrative support, event planning, marketing/communications and/or related experience is required.
• Education beyond high school may count toward experience.
• Microsoft Office (Word, Excel, PowerPoint, and Outlook) experience is a must.

Additional Qualifications and Skills

• Must have a high attention to detail, and multi-tasking/project management capabilities.
• Must be focused, motivated to learn, and flexible to change.
• Strong interpersonal and customer service skills; communication skills (written and oral).
• Capability to master new technology skills quickly.
• Comfortable with public speaking.
• Ability to travel domestically and abroad.
• Experience in a higher education setting is a plus.
• Comfortable with the use of CRM/database systems and website management systems is a plus.

Additional Information

This is a 40-hour/week, overtime-eligible position.

This role is offered as a hybrid (some combination of onsite and remote) where you are required to be onsite at our Boston, MA-based campus 3 days per week. Specific days and schedules will be determined between you and your manager.

We may conduct candidate interviews virtually (phone and/or via Zoom) and/or in-person for this role.

A cover letter is required to be considered for this opportunity.

Harvard Business School will not offer visa sponsorship for this opportunity.

Culture of Inclusion: The work and well-being of HBS is profoundly strengthened by the diversity of our network and our differences in background, culture, national origin, religion, sexual orientation, and life experiences. Explore more about HBS work culture here https://www.hbs.edu/employment .

About Us

Founded in 1908 as part of Harvard University, Harvard Business School (www.hbs.edu ) is located on a 40-acre campus in Boston. The School offers two full-time MBA and PhD programs, more than 175 Executive Education programs, and certificates and courses through Harvard Business School Online. For more than a century, Harvard Business School faculty have drawn on their research, connection to practice, global expertise, and passion for teaching to educate leaders who make a difference in the world. The School and its curriculum attract the boldest thinkers and the most collaborative learners who will shape the practice of business and entrepreneurship around the globe.

Benefits

We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

General Administration

Department Office Location

USA - MA - Boston

Job Code

403033 Staff Assistant III

Work Format

Hybrid (partially on-site, partially remote)

Union

55 - Hvd Union Cler & Tech Workers

Pre-Employment Screening

Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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