Clinical Research Coordinator

Osher Center

Full Time

77499BR

Job Summary

We are seeking a Clinical Research Coordinator (CRC) to support a growing research program focused on integrative medicine to advance health equity . The CRC will primarily support a study of group-based integrative pain management in safety-net primary care clinics in San Francisco. The position will also support other research and program evaluation of group medical visits and models to increase access to integrative healthcare. The CRC will enroll participants into the study, perform study assessments, coordinate participant follow-up visits, and support all program aspects of implementing group-based pain management at the study sites. Study activities will be conducted in English and Spanish.

This hybrid position is based at the UCSF Osher Center for Integrative Health at the Mt. Zion campus, with regular travel to Zuckerberg San Francisco General and to San Francisco Health Network clinics, and options for some remote work.

The CRC must have strong organizational skills and be detail oriented. This position requires excellent interpersonal and communication skills, including the ability to interact effectively and sensitively with people with a diverse range of socio-cultural backgrounds. The CRC must be able and willing to adhere to study guidelines, keep accurate records, maintain confidentiality, and attend regular study team meetings.

The CRC’s duties may include, but will not be limited to:

• Recruiting and screening potential participants for eligibility, scheduling study interventions, and tracking participant progress through the study.
• Obtaining informed consent and conducting data collection with study participants, including administering surveys and one-on-one interviews.
• Supporting the implementation of interventions at the study sites such as coordinating supplies, setting up rooms, supporting interventionists with welcoming participants, checking patients into the electronic health records (EHR), ensuring timely implementation of study sessions, tracking study visits, tracking intervention fidelity, and reconciling data from the EHR with study databases.
• Communicating with PIs and other study leaders as needed; serving as a liaison between study interventionists and PIs.
• Create, clean, update, and manage databases and reports.
• Managing study databases to ensure study data integrity and conducting data quality control.
• Reporting study progress to PIs.
• Assisting with training and oversight of fellows and trainees on study procedures as needed.
• Assisting with modifying and managing Institutional Review Board applications.
• Assuring compliance with all relevant regulatory agencies.
• Participating in audits or reviews of study protocols.
• Performing other duties as assigned.

The final salary and offer components are subject to additional approvals based on UC policy.

To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)

Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.

For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

The UCSF Osher Center for Integrative Health is an interdisciplinary center that includes clinical, education, and research programs. Our vision is to nurture health and inspire well-being in all people. We are committed to:

• Providing the highest quality healthcare by blending proven conventional and complementary medicine approaches from around the world,
• Creating outstanding integrative health leaders through transformative education and training, and
• Advancing the science of integrative health by conducting and disseminating rigorous research.

Our faculty and staff value whole-person care, equity, compassion, collaboration. We focus on wellness by emphasizing health promotion and illness prevention. We believe in empowering individuals by providing resources and tools that cultivate resilience and engage each person’s unique healing abilities. 

Required Qualifications

• High School graduation and sufficient experience and demonstrated skills to successfully perform the assigned duties and responsibilities; and/or equivalent experience/training.
• Attention to detail; strong interpersonal skills; excellent, effective verbal and written communication skills to coordinate with study participants, team members, other departments and outside institutions; and the ability to multi-task in a fast-paced environment while working with a diverse study population.
• Ability to work well independently, complete projects in a timely manner, and prioritize multiple projects to ensure the completion of essential tasks by deadlines.
• Experience in human subjects research in an academic and/or medical setting.
• Proficient in speaking and writing in Spanish.
• Experience working with patients or study participants in clinical healthcare settings.
• Proficiency with Zoom and Microsoft Suite Software, including Word, PowerPoint, and Excel.

Preferred Qualifications

• Bachelor’s degree and 2 or more years of recent, directly related work experience utilizing the techniques or methods required by the position.
• Experience working with racially and ethnically diverse low-income communities.
• Knowledge and commitment to principles and applications of health equity,
• Understanding of patient population to create rapport and a relationship, while also giving insight to what is realistic and appropriate for patient participation.
• Experience with electronic medical records.
• Ability to learn and use DocuSign, Salesforce, and Box.com platforms.
• Knowledge of UCSF and departmental policies for dealing with reimbursement, guidelines for research, confidentiality and HIPPA regulations, following the UCSF mission statement and purpose for research, and a clear understanding of policies and procedures on patient safety and confidentiality (electronic and hard copy medical records, patient charts, communication, etc.); knowledge of medical terminology, research policies and guidelines.
• Experience applying the following regulations and guidelines:

Good Clinical Practice Guidelines

Health Information and Accountability Act (HIPAA)

The Protection of Human Research Subjects

IRB regulations for recruitment and consent of research subjects

Effective Cash Handling Procedures

Environmental Health and Safety Training

Fire Safety Training

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Job Code and Payroll Title

009335 CLIN RSCH CRD

Job Category

Research and Scientific

Bargaining Unit

University Professional Technical Employees – Research Support Professionals Unit (UPTE-RX)

Location

Flexible (combination of onsite and remote work), Mount Zion (SF), Zuckerberg San Francisco General (ZSFG)

Additional Shift Details

Monday – Friday, 8am-5pm