Care Coordinator - Commack/Westbury

Required Qualifications (as evidenced by an attached resume):
Bachelor's degree (foreign equivalent or higher). In lieu of a Bachelor's degree (foreign equivalent or higher), any combination of higher education and/or administrative experience totaling four (4) years may be considered. One (1) year of full-time administrative experience.
Preferred Qualifications:
Experience working with Medicaid, Social Security and other government guidelines. Experience working with patients suffering from cognitive impairment and/or dementia. Experience working with and/or knowledge of the program standards of the World Trade Center Health Program. Experience working with Microsoft Word and/or Excel. Experience working with electronic medical records.
Brief Description of Duties: 
The World Trade Center Health Program works to provide the WTC 9/11 responder community with the best comprehensive care possible. The Care Coordinator will work as part of a team under the supervision of the Case Management Program Manager. The Care Coordinator will maintain confidential information and work closely with the members of the Program.
Duties:

Provide Administrative Clerical Support: 

• Work in collaboration with case management team, care providers to provide administrative and clerical support.
• Assist with creating and maintaining spreadsheets and databases for provider and community resources such as, behavioral health services, disease care management specialist, home care providers.
• Assist case management department with preparation of documents for member hospital and rehab discharge.
• Produce and maintain thorough, accurate and timely documentation, including notes in the Electronic Medical Records (EMR) system.
• Documentation of interactions with members with details about services provided and topic and outcome of call. 

Provide Direct Care Coordination:

• Assist with care coordination activities including referrals, authorizations, transition care planning, integrated care delivery, and follow-up.
• Assist with member pre-screenings assessments, face to face assessments, and acuity assignment.
• Regularly collaborate with case management, coordinate, and communicate with member providers, mental health providers, and family members.
• Provide care coordination services, outreach, and triage phone calls for case management.
• Attend and participate in meetings and training sessions, as required.
• Provide coverage for the case management department in various concentrations. 

Member Services/Patient Education:

• Identify, facilitate, and provide monthly follow-up lists access to needed resources such as medical and mental health care services, appointments, and social service benefits for enrolled members/family. This includes assisting members with completing social service applications, accessing transportation, obtaining needed medical and social information to move applications forward, connecting members to appropriate agencies to address needed services. 
• Other duties as assigned.

Special Notes:
The Research Foundation of SUNY is a private educational corporation. Employment is subject to the Research Foundation policies and procedures, sponsor guidelines and the availability of funding. FLSA Non-Exempt position, eligible for the overtime provisions of the FLSA.
**The incumbent must be willing to work and travel between the Nassau and Commack clinic locations. Occasional Evenings and Saturdays will be required. 
For this position, we are unable to sponsor candidates for work visas.
Resume/CV and cover letter should be included with the online application.
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The starting salary range (or hiring range) to be offered for this position is noted below, it represents SBU’s good faith and reasonable estimate of the range of possible compensation at the time of posting.