Clinical Systems - Clinical Applications
Full Time
78718BR
Job Summary
The APeX Inpatient Ambulatory team falls under the Clinical Systems department, which is responsible for the build and maintenance of the UCSF electronic health record (Epic) as well as the Benioff Children’s Hospital Oakland’s EHR. The APeX Ambulatory Analyst position will report directly to the APeX Ambulatory Team Lead and up through the APeX Ambulatory Manager.
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)
Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Department Description
Clinical Systems is responsible for all aspects of the UCSF electronic health record software, Epic, also known as Apex (Advancing Patient-Centered Excellence) for UCSF hospitals, practices, affiliates and community partners. The APeX Ambulatory Analyst will work in collaboration with other APeX application teams, clinical/business operations and guides to enhance and maintain the Epic electronic health record. The analyst provides excellent customer service to end users, tracks issues and follows-up as appropriate. Analysts will work in multiple locations including UCSF Medical Center locations, Benioff Children’s Hospitals-Oakland and San Francisco, UCSF campus, and community connect partners.
The APeX Ambulatory Analyst must achieve EpiCare Ambulatory certification (within 6 months of hire).
Applicants must be able to adhere and emulate Clinical Systems culture and core values as stated below: “People First: Patients are healthier and families happier with Clinical Systems to support them. Our solutions enable providers and staff to pioneer care, train the next generation of clinical leaders, and secure UCSF’s future. We use talent, creativity, and diverse skillsets to tackle tough problems. We strive to be proactive, and make time to innovate, appreciate and connect. When something big is needed, we deliver."
Our Team Core Values include:
- Judgment: Makes wise decisions, identifies root causes, thinks strategically, and prioritizes what to do now and what can be improved later.
- Communication: Listens well, is concise and articulate in speech and writing, treats people with respect independent of their status, and maintains calm poise in stressful situations.
- Impact: Accomplishes amazing amounts of important work, colleagues can rely upon you, focuses on results, exhibits bias-to-action, and avoids analysis-paralysis.
- Innovation: Finds practical solutions to hard problems, suggests better approaches and new ideas that prove useful, and stays nimble by minimizing complexity and finding time to simplify.
- Collaboration: Understands that work cannot be accomplished solely as an individual contributor; works through others to develop holistic solutions that meet our customer needs and the goals of the organization.
Required Qualifications
- Bachelor's degree in health care information technology, computer science, or related area, and / or equivalent combination of experience/training.
- Three years of relevant work experience
- Epic Ambulatory certification completed within 6 months of start date
- Broad and / or in-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of systems and functions, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.
- Strong problem-resolution skills, with the ability to quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.
- Strong interpersonal skills, with the ability to effectively, train, support, and work collaboratively with users of clinical information systems at all professional and technical levels.
- Detail oriented, with proven organizational skills and the ability to effectively manage time, prioritize tasks, and see projects through to completion on deadline.
- Strong written and verbal communication skills, with the ability to convey technical information and instructions to all levels of clinical application users in a specific, clear, and concise manner.
- Strong analytical skills and knowledge in documentation and reporting, with the ability to design and execute tests, analyze system performance data, and produce substantive reports and analyses.
- Ability to work with senior staff and managers, serving as a technical resource and providing advice and counsel on issues of functionality, efficiency, cost-effectiveness, policy, and performance.
Preferred Qualifications
- Clinical License of RN, MA or other Tech license/certification
License/Certification
- Epic Ambulatory certification completed within 6 months of start date
About UCSF
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what’s possible for the patients we serve – a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Job Code and Payroll Title
008794 CLIN APPLICATIONS PROFL 3
Job Category
Clinical Systems / IT Professionals
Bargaining Unit
99 - Policy-Covered (No Bargaining Unit)
Location
Flexible (combination of onsite and remote work), Mission Center Building (SF), San Francisco, CA
Additional Shift Details
Monday - Friday
Similar Positions
-
A Pe X/Epic Peak Workflow Educator, University of California, San Francisco, United States, about 8 hours ago
Ambulatory PEAK Initiative Full Time 79088BR Job Summary Applies skills as a seasoned clinical applications professional to develop, document, train, implement, and support best practice standard ...
-
A Pe X/Epic Principal Trainer Ambulatory, University of California, San Francisco, United States, 22 days ago
Clinical Systems Training Full Time 78717BR Job Summary Applies skills as a seasoned clinical applications professional to projects of medium size at all levels of complexity, or portions of large...
-
Registered Nurse Migraine Center, University of California, San Francisco, United States, 14 days ago
Migraine Center Full Time 78822BR Job Summary Under general supervision of the Medical Director and Neurology Nurse Manager, guided by the policies and procedures of the Ambulatory Services, and i...
-
Licensed Vocational Nurse, University of California, San Francisco, United States, 5 days ago
Dermatology Surgery Clinic Full Time 79000BR Job Summary Under supervision, guided by policies and procedures of the Ambulatory Services, with the direction of the Medical Director, utilizes the n...
-
Registered Nurse Cardiology Clinic, University of California San Francisco, United States, 28 days ago
Details Posted: 20-May-24 Location: San Francisco, California Type: Full-time Salary: Open Categories: Staff/Administrative Internal Number: 78547BR Under the supervision of the Director of Nursin...
-
Senior Lvn Executive Health Primary Care, University of California, San Francisco, United States, about 1 month ago
Executive Health Full Time 78508BR Job Summary Under the supervision of the Manager and Medical Director of the Executive Health, and guided by the procedures of Ambulatory Services, the Licensed ...