OPS Genetic Counseling Assistant

As part of the Division of Pediatric Genetics and Metabolism at the UF Health, this Clinical Service Representative II position serves a Genetic Counseling Assistant and is part of a team assisting genetic counselors with ordering and tracking genetic testing and metabolic nutritionists with newborn screening laboratory follow up. In the course of their duties the incumbent will, under the direction of the Genetic Counselors and metabolic nutritionists be responsible for the coordination of insurance authorization and genetic/metabolic testing coordination for the purposes of genetic diagnostic testing and newborn screening follow-up.

Genetic Test Coordination:

• Prepares patient records for clinical genetic testing and research testing.
• Facilitates sample collection (blood, saliva, etc.) and prepares the genetic testing kit for shipping.
• Works closely with various laboratories during the pre-authorization process. Executes requests for primary care physician’s medical necessity letters.
• Understands the genetic testing criteria as it pertains to different laboratories and insurance companies.
• Understands Medicare guidelines for testing pre-authorization.
• Assists in necessary preparation of documentation for test processing.
• Develops and maintains relationships with nationwide genetic, medical and research laboratories.
• Guides patients through genetic testing process: completing paperwork, facilitating sample collection (blood, saliva), and preparing the genetic testing kit for shipping.
• Coordinates sample collection.
• Assures the safe package of blood samples, saliva samples and tumor samples to the appropriate labs.
• Assures the timely arrival of test results and notifies the genetic counselor about any problems/delays in testing.
• Maintains a database of testing status for all patients with regular review for current status.

Florida Newborn Screening Coordination:

• This position provides assistance to Genetic Counselors and the metabolic nutritionists in receiving, tracking and coordination of follow up of referrals received from the State of Florida’s Newborn screening program.

Ordering Metabolic Formula and other supplies as necessary:

• Collaborate with metabolic nutritionists in the authorization, ordering and shipping of metabolic formulas, low protein foods and other supplies for patients with inborn errors of metabolism

$16.00 - $20.00; commensurate with education and experience.

High school diploma or equivalent and two years of relevant office experience. Appropriate college coursework or vocational/technical training may substitute an equivalent rate for the required experience.

- Bachelor’s degree with an interest in public health, genetics, nutrition and/or counseling
- Strong computer skills including proficiency in Microsoft Word, Excel, and Outlook
- Experience with Epic (or other electronic medical records systems)
- Excellent customer service skills
- Willingness to learn

In order to be considered, you must upload your cover letter and resume.

The University of Florida is committed to non-discrimination with respect to race, creed, color, religion, age, disability, sex, sexual orientation, gender identity and expression, marital status, national origin, political opinions or affiliations, genetic information and veteran status in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training.

This is a time limited position.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.