Coordinator, Enrolment and Student Progress

Position Details

• Fixed Term until June 2025 | Full-Time

• Higher Education Officer Level 7 | $ 94,206 - $104,282 p.a.

• Location: Bedford Park / Kaurna Country  

• View Position Description

About the Student Administration Services

Student Administration Services operates under a university wide matrix services model. SAS teams are integrated within each of the six colleges, along with the front-end student service hub (Flinders Connect) and university-wide administration services to provide support across the student lifecycle, from admissions through to graduations.

The suite of services that the SAS unit delivers are crucial to the student experience. These services act as the scaffold around the learning experience. In a world of increasing choices and options for students, service excellence is non-negotiable. In SAS, we understand that improving the student experience requires a holistic, one team approach.

The SAS team also likes to have fun and we celebrate our successes. Although spread across colleges and campuses, we take time to come together and build relationships across teams. Social activities, training and development sessions, communities of practice and staff led projects support engagement and provide opportunities to extend our understanding of the University and its environment. We make administration fun!
 

About the Role

Flinders University is seeking a Coordinator of Enrolment and Student Progress to join the Student Administration Services team. The Coordinator of Enrolment and Student Progress will play a key role in the provision of quality planning and operational support services for enrolment and student progress related matters at a college level. The successful candidate will offer efficient leadership, oversee student progress, manage assessment and examination support, provide enrolment and course advise, and, offer executive support for relevant college committees.

This position will work closely with the College Manager of Student Administration Services to deliver support services, develop strategic goals, review business processes, and enhance systems to improve the student experience across a range of student administration activities.

The Coordinator in Enrolment and Student Progress will also:

• Assist with communication strategies to ensure students and staff are kept informed of relevant changes to operational processes, policy and course requirements.

• Be an escalation point and subject matter expert for enrolment, course planning and student progress matters, and providing impartial advice and support to College Executive staff, academics, external stakeholders and relevant committees on related matters.

• Contribute to the coordination and support of university wide enrolment preparation and monitoring activities, and other relevant engagement activities or projects aimed at enhancing the student experience and retention rates at a College level.

About You

As the Coordinator in Enrolment and Student Progress, you will be required to learn and adapt within a fast-paced and constantly changing environment. You will have excellent time-management, organisational and problem-solving skills, allowing you to prioritise tasks to meet tight deadlines as required. You will both develop and maintain positive relationships within the Student Administration Team as well as with external stakeholders. You will demonstrate the capacity to exercise a high degree of independent judgement and initiative, allowing you to drive favourable outcomes for the University.

To be successful in this role, you will also demonstrate:

• Completion of a degree or equivalent combination of relevant experience and/or education/training.

• Demonstrated ability to identify and lead continuous process improvement activities and ability to evaluate administrative systems and procedures and recommend innovative improvements where appropriate.

• Knowledge of higher education administrative business processes and the ability to interpret and apply relevant policies and procedures (highly desirable).

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

• 17% Superannuation + salary packaging options

• Flexible working arrangements

• Wide range of professional development activities and services

• We embrace diversity and promote equity and inclusion for all students and staff

• Vibrant campus life and amenities including on campus health care services , gym  and childcare centre (Bedford Park, South Australia).

Prescribed Conditions for Employment

• A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

• Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy  

How to Apply and Information 

• You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description.

• For more information regarding this position, please contact Emma Widdison-Duke.

• Please see here for our Reconciliation Action Plan

• Please see here for our Indigenous Workforce Strategy

Certification

Applications to be submitted before 10.00pm:

26 May 2024

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.