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across all degree programs. As such, the GPSA is responsible for the full Student Life Cycle Management (SLCM) process, from admission through graduation. Serving as the primary point of contact for all
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supervise a team of AV engineers, EUC specialists, and technicians, providing day-to-day guidance, mentoring, and technical support. Oversee the operation, maintenance, and troubleshooting of classroom AV
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, dashboards, audit logging, reconciliation, incident response practices and post-incident improvement actions for critical integrations. Reduce legacy integration risk by assessing point-to-point interfaces
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ongoing account management. This role serves as the primary point of contact for all tenants within the assigned portfolio and oversees selected shared tenancy services, including professional workshops and