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Field
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responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues. The patient representative is expected
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Insurance Billing/Collections Assistant II (Pre-Arrival Team) - Program in Physical Therapy (Remote)
. Documents and notifies necessary parties of pre-certification when received. Reviews, follow-ups, and reconciliation of pre-arrival, patient, and financial work queues as transpired. Provides support to
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at UTA. Assist with the gathering and compiling of metrics to contribute to regular reports that describe the state of client interactions. Assist with the assignment of tickets in the queue. Performs
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of issues, resolutions, and follow-ups Monitor ticket queues and ensure timely resolution or escalation Troubleshoot and resolve issues related to Windows and macOS systems Support Microsoft 365 and other
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documentation of issues, resolutions, and follow-ups Monitor ticket queues and ensure timely resolution or escalation Troubleshoot and resolve issues related to Windows and macOS systems Support Microsoft 365 and
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services to the appropriate CPT code level. Ensures ICD codes are linked appropriately to services provided. Responsible for charge corrections when necessary. Works assigned Epic Work queues, CRM tasks, and
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replacement budget (CARR). Inquiries and applications are being managed by RETS Associates. Please apply directly with RETS Associates. APPLY HERE: https://retsusa.com/wp-content/plugins/bullhorn-oscp/#/jobs
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queues, prioritizing workload, and ensuring adherence to service standards and response times Act as an escalation point for complex technical issues, providing advanced troubleshooting and resolution
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to patients with high-risk needs (when flagged by a provider) to engage them in treatment and support providers' recommendations and referrals Manage patient care panels through in-baskets, work queues, and
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service and/or call center experience At least one (1) year of recent UC Davis Referral Processing At least one (1) year of recent experience with EPIC, including In Basket and Work Queues. At least one (1