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to patients with high-risk needs (when flagged by a provider) to engage them in treatment and support providers' recommendations and referrals Manage patient care panels through in-baskets, work queues, and
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configuring schedules, managing runtime settings, using assets and credential stores, and supporting queue-based processing, setting up and configuring the roles and permissions, robot accounts, machine
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customer service contact for the Facilities department. Serve as intake coordinator for Facilities service requests. Enter, route, and assign work orders within the Facilities CMMS. Monitor work order queues
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within the pharmacy copay assistance programs Monitors work queues within the EPIC platform to identify patients' need for assistance Collaborates with other staff to expand efforts and organize workflow
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resolves outstanding items in EMR work queues for clinical research accounts, and ensures adherence to institutional, federal, and sponsor policies governing clinical research payment processing and revenue
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clearance Unit/ Patient Access Center for verification of benefits and authorization for outpatient visits, inpatient stays and/or surgical procedures Ensure that EPIC referral work queues are addressed in a
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when possible (i.e. when a manual review is not needed). • Manage the ISR team request/ticketing queue and prioritize those requests for attention with guidance from the AVP of Advancement Operations
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from the Gift Corrections queue, respond to inquiries as needed, and ensure. documentation for corrections is properly saved and tracked. Audit gift records to proactively improve gift record quality