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unpaid claims by researching issues, applying established workflows, and escalating complex cases as appropriate. Maintains assigned work queues, documents actions clearly, and contributes to overall team
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charge entries to both hospital and physician patient accounting systems for the outpatient clinic visit; Organizes work to ensure all assigned work queues are reviewed and appropriately prioritized on a
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-signature required per standing order or Best Practice Alert (BPA). Queue and pend medication renewals. Take pictures and/or upload media (excluding ophthalmology) according to Ambulatory Care guidelines
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daily basis Responsible for the Biographical update queue in Image Now (All journals are processed in less than 48 hours) Assisting on the training program helping with the confection of Power Point
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will supervise the operations of assigned work-flows including patient check-in/check-out, scheduling, registration, patient portals, on-line/e-requests, EPIC work queues and physician referrals
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by operator; generate monthly reports for Administrative Director. Oversee call center work queues and service levels.adhere Back Office and Financial Operations Oversee clinic deposits, financial
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, cashiering, billing, etc.) Preferred Qualifications Three (3) years of customer service experience and/or call center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues
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center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues. Training or equivalent recent experience in billing, authorizations, referrals, medical terminology, and
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117 Residents. The team completes approximately 760,000 patient telephone scheduling and service engagements as well as thousands of clinical work queue interactions per year. POSITION INFORMATION
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work queue. Mails requested CDs back to patient or discarding of CDs per departmental guidelines. Maintains a level of competency in all operational systems such as: QuickBase, Visage, LifeImage