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involving routine user assistance and support for computer software, hardware repair, maintenance, and provide support for audio/visual equipment. Develop documentation including user tips and instructions
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software, hardware repair, maintenance, and provide support for audio/visual equipment. Develop documentation including user tips and instructions, and procedures to streamline tasks performed by other
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support to students, faculty, and staff, diagnosing and resolving hardware, software, and technology-related issues. Provide additional Tier I Help Desk support by telephone, email, and chat, including
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software Ability to understand technical software to input data to create schedules and invoices Strong written and verbal communication Strong organizational skill Ability to multi-task and
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technology needs. Asset Management – Tracks and maintains records for equipment and software licenses. Technology Management – Supports the college’s local technology infrastructure and related
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not limited to Information Technology, Software Engineering, Air Conditioning & Refrigeration, Construction, Electricity, Energy Technology, Solar Installer, Welding, 3-D Design, Computer-Aided Drafting
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are maintained. The IT Specialist will provide direct support to Staff and Students across the MECC campus. Tasks include setting up hardware or software, diagnosing connectivity or data access
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are maintained. The IT Specialist will provide direct support to Staff and Students across the MECC campus. Tasks include setting up hardware or software, diagnosing connectivity or data access
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students registered with accessibility services for testing accommodations. Provide note-taking and other assistive technology educational or accommodation service-related software, to include
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students registered with accessibility services for testing accommodations. Provide note-taking and other assistive technology educational or accommodation service-related software, to include