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staff, diagnosing and resolving hardware, software, and technology-related issues. Provide additional Tier I Help Desk support by telephone, email, and chat, including password resets, remote
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records for equipment and software licenses. Technology Management – Supports the college’s local technology infrastructure and related facilities, systems, and services. Client-Side Support – Provides
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Posting Details Posting Summary Working Title Director of Software Applications and Support Role Title Info Technology Manager I Role Code 39115-FP FLSA Exempt Pay Band 06 Position Number 28000585
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Considerations Additional Considerations: Experience supervising multiple enterprise IT units (or related units) using state of the art equipment and software. Significant technology management experience
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with computer technology, including the use of a PC and relevant software such as Word, Excel, PowerPoint, etc.; An acceptable background check for the successful candidate is also required. Additional
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, Information Technology, Software Engineering, Data Science, or a closely related field; Demonstrated proficiency in Python programming. Experience developing software, programming, or teaching Python. Strong written and
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Posting Details Posting Summary Working Title Lead Help Desk Technician/Trainer (00127) Role Title Info Technology Specialist II Role Code 39112-SW FLSA Exempt Pay Band 05 Position Number 29000127
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the communities we serve. Position Purpose: Provides first level (Tier I) helpdesk support to college faculty, staff and students who contact the Technology Services helpdesk. Responsible for maintaining
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Microsoft Office (Word, Excel, Outlook) and general office technology Ability to organize and manage multiple deadlines and competing priorities accurately Ability to exercise discretion and maintain strict
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accessibility services for testing accommodations. Provide note-taking and other assistive technology educational or accommodation service-related software, to include performance tracking. Maintain student