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trial contracts in a timely manner, maintaining records using ServiceNow use your initiative to resolve routine issues, but where appropriate, seek advice from more senior team members, your Manager or
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experience using the ServiceNow (or similar) incident logging system. Sponsorship / work rights for Australia Please note: Visa sponsorship is not available for this position. For a continuing position, you
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collaboratively with the team and all other University stakeholders About you: experience handling client enquiries to ensure effective resolutions or escalation to the relevant area experience using the ServiceNow
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received via telephone or email identify, nominate and participate in any continual improvement opportunities across processes, products, services, technology / systems and reporting within the Shared