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IT (IS&T) and outside vendors; develop expertise in both Mac and Windows systems and offer a wide range of troubleshooting and consultation services; act as a trusted advisor on technology needs and
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as a principal resource on all operational matters, sometimes acting as a consultant to other service areas; collaborating with other key stakeholders to develop and implement effective and efficient
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the academic library market. Responsibilities include cultivating new sales and chasing leads; employing a variety of sales techniques and suggesting and developing new approaches to obtain sales and develop
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