33 service-designer-"https:"-"https:"-"https:"-"https:" positions at James Cook University
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, delivering high-quality customer service and support. Contribute to the successful delivery of AV projects through testing, commissioning and implementation activities. Drive continuous improvement by
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‑quality support for HDR candidates and supervisors. You’ll help manage key processes across admissions, enrolments, variations, examinations and completions, while providing responsive customer service
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inspections, and identify practical improvements to systems, data and service processes. You will also help ensure records and activities meet relevant University requirements, building information standards
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, policy development and service evaluation. Your strong interpersonal, communication and stakeholder engagement skills will enable you to build effective partnerships and lead collaborative service
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consistent, high-quality service delivery and continuous improvement. Use customer insights and advanced data analysis to influence stakeholder decision-making, improve the customer journey and identify
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. Strong attention to detail and organisational skills. A reliable and proactive approach to work. Good communication and customer service skills. The ability to work independently and as part of a team
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service that supports leaders and staff across the University and delivers a seamless experience at every stage of the employee lifecycle. As a trusted member of the team, you will provide practical
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service delivery and equipment for undergraduate practical classes, intensives and skills sessions Preparing and maintaining stock levels, ensuring consumables and teaching resources are readily
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detail, along with confidence in using Microsoft Office and other digital systems or databases essential to the role. You will have experience delivering high-quality customer service, especially in
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environment, together with strong organisational skills and a commitment to customer service excellence. You will have the ability to apply sound judgement when interpreting policies and procedures, manage