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, staff morale, and sense of purpose and motivation among the team, aligned with Executive Education (ExEd )Hoshin Kanri goals. Develops, implements, and maintains an enhanced operational strategy
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Specialist (FSSs) and unit coordinators ensuring the faculty and their FSSs are and feel well supported. Position Description Responsible for the day-to-day management of a group of FSSs and unit coordinators
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across Harvard to ensure programs run smoothly. Maintains a high level of customer service, adapting to challenges with flexibility and good humor. Formats curriculum materials and updates information
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-motivation, sense of humor and decision-making skills; exceptional attention to detail and proven ability to work with highly confidential information. Strong interpersonal and communication skills
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implementing effective solutions. Collaborates and develops strategies to increase staff engagement with the goal of increasing tenure, staff morale, and sense of purpose and motivation among the team, aligned