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standards, and reporting resources; Provides ongoing support to end users; Conducts testing for CourseLeaf updates and software patches; and Maintains test plans and completes testing with appropriate
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, escalating complex matters when appropriate. Office Administration Serves as the Database Administrator for case management software, managing upgrades, issues, and feature requests in collaboration with
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service experience. Preferred Qualifications: Bachelor’s degree or equivalent combination of education and experience; Data entry experience; Experience with Ellucian Banner software; Salesforce CRM, and/or
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maintains proficiency in Mason’s financial systems and departmental accounting software through ongoing training to ensure accurate financial processing, effective reporting, and alignment with institutional
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in troubleshooting common computing issues including sound, video settings, software and hardware configurations; Ability to prioritize and handle multiple support requests in a fast-paced environment
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with a team or independently as needed; and Proficiency with Microsoft Office suite software, including e-mail, online meeting applications, word processing, and spreadsheets. Preferred Qualifications
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of area and office organization and College of Business administration; Knowledge of all relevant software related to job responsibilities (i.e. Sedona, job applicant tracking system); and Knowledge
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: Technology Transfer & Intellectual Property Management: Lead and oversee the assessment, protection, and management of intellectual property, including inventions, software, data, and other research outputs
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, signage, software access; food and beverage purchase, and set-up and breakdown for events; and Manages promotion and communication for events and projects. Oversees Communication and Website: Maintains
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and ability in working with a diverse group of people; Demonstrated knowledge and competency with computer hardware and software systems; Working knowledge of relative NCAA rules; Strong interpersonal