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-person dependency concerns. Technical Operations and User Support · Analyze, troubleshoot, and resolve technical issues involving hardware, software, applications, networks, systems
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operations (a Salesforce application), training, user support, system maintenance, testing, and related projects. This position provides on-the-job training and professional development for a recent
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employees leave. · Assist with workstation deployments, equipment replacements, office moves, software installations, upgrades, testing, and department-wide technology projects
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leadership and other professionals. Maintains a broad knowledge of state-of-the-art technology, software, and/or systems relative to higher education. Positions in this classification are reserved for units
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individually or in scheduled group study sessions to review principles, solve problems, and review for tests. Administers testing instruments and writes individual tutoring plans upon review of
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information about OMI and the FDMI role, visit https://hsc.unm.edu/omi/. See the Position Description for additional information. Conditions of Employment Possession of a valid New Mexico driver's license is a