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Field
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by operator; generate monthly reports for Administrative Director. Oversee call center work queues and service levels.adhere Back Office and Financial Operations Oversee clinic deposits, financial
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center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues. Training or equivalent recent experience in billing, authorizations, referrals, medical terminology, and
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, cashiering, billing, etc.) Preferred Qualifications Three (3) years of customer service experience and/or call center experience Recent experience with EMR, such as EPIC, including In Basket and Work Queues
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117 Residents. The team completes approximately 760,000 patient telephone scheduling and service engagements as well as thousands of clinical work queue interactions per year. POSITION INFORMATION
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work queue. Mails requested CDs back to patient or discarding of CDs per departmental guidelines. Maintains a level of competency in all operational systems such as: QuickBase, Visage, LifeImage
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the requirements using components of the MuleSoft Anypoint Platform, including Design Center, Anypoint Studio, Api Manager, Data Weave, Message Queue, and Assets from Anypoint Exchange. Leads the design
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responsible for verifying insurance benefits, processing authorizations and pre-certifications, and working appropriate registration and billing work queues. The patient representative is expected
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Insurance Billing/Collections Assistant II (Pre-Arrival Team) - Program in Physical Therapy (Remote)
. Documents and notifies necessary parties of pre-certification when received. Reviews, follow-ups, and reconciliation of pre-arrival, patient, and financial work queues as transpired. Provides support to
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documentation of issues, resolutions, and follow-ups Monitor ticket queues and ensure timely resolution or escalation Troubleshoot and resolve issues related to Windows and macOS systems Support Microsoft 365 and
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services to the appropriate CPT code level. Ensures ICD codes are linked appropriately to services provided. Responsible for charge corrections when necessary. Works assigned Epic Work queues, CRM tasks, and