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pay structures, benefits plans, and levels as well as funding mechanisms for salaries, understanding and practical application of employment and labor laws as relates to payroll processing, e.g. Fair
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functional and technical knowledge of CRM Technology, Data Science ,Artificial Intelligence features for different enterprise applications like Salesforce, ServiceNow, Oracle financials,SAP. A successful
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Salesforce, ServiceNow, Oracle financials,SAP. A successful candidate will have demonstrated a track record of delivering quality solutions providing with the highest value to the Organization and solid
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MS Office tools (Word, Excel, Project, PowerPoint, Visio), Smartsheet, ServiceNow Project Portfolio Manager (PPM), Zoom, and Slack are strongly desired. Experience with Oracle E-Business Suite
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situations and make/negotiate decisions on complex problems strongly desired. Solid experience with MS Office tools (Word, Excel, Project, PowerPoint, Visio), Smartsheet, ServiceNow Project Portfolio Manager
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experience. Under California law, the University of California, Santa Cruz is required to post a reasonable estimate of the compensation for this role. The salary shown above is the budgeted amount
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, ServiceNow, FileMaker Pro, the RDS), and the Tracker I-9 system, along with the related internal business processes. Ensures job postings are reviewed for compliance with applicable Federal and State
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using ServiceNow solutions. The Director of Customer Service will lead a high-performing, frontline technical support team to provide customer service excellence to a diverse range of campus stakeholders
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delivering IT customer service based on ITIL service standards and high-quality service measures using ServiceNow solutions. The Director of Customer Service will lead a high-performing, frontline technical
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basis. Manage the business approval process for requests received through the ServiceNow ticketing system. This includes prioritizing requests, maintaining thorough and accurate documentation