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Support Analysts this position provides support for Desktop, Virtual Desktop, Desktop Peripheral Hardware, Macs and Local Area Networks to an ever-growing user base across UBC Point Grey Campus and parts
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shared research platform of the VP Research & Innovation portfolio. Work Performed Scientific and Technical Duties Troubleshoots complex automated software and hardware systems regulating climate control
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Troubleshooting issues uncovered by testing or user feedback, Maintaining equipment and supply inventory Testing and analyzing new and upgraded software and/or hardware, Determining technical requirements
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, scaffolding, mowers, lawn trimmers, hi-lifts, or other relevant equipment. Performs regulatory asset inspections, condition assessments, and reporting using asset management hardware and software. Required
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, First Nation Health Authority) partners. Consequence of Error/Judgement Errors in job function could lead to damage of drone hardware or reflect poorly on the initiative as a whole and could have a
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, monitor, troubleshoot, and repair AV systems to ensure reliable service, including preventative maintenance, system updates, and hardware installations or relocations. Manage incidents and service requests
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inventory management, ensuring holds, hardware, and safety equipment are safely stored, organized, and maintained. Train, mentor, and evaluate junior and staff Route Setters on safety protocols, setting
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. Performs formal system audits and develops written procedures, standards and practices to ensure a high level of availability, security, data integrity and hardware/software compatibility. Generates reports
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covering information security related hardware, software, support and services. The Systems and Security Technical Lead tables proposals to augment and/or improve services delivered and participates in
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staff. Liaise with Information & Communications Technology (ICT) support service division to understand hardware standards for UR Staff (desktop and laptops) and ensure staff have the tools and equipment