UU Student - Admin/Clerical

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UU Student - Admin/Clerical
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Announcement

Open Date	11/29/2021
Requisition Number	PRN11913N
Job Title	UU Student - Admin/Clerical
Working Title	Office Assistant
Job Grade	SJ
FLSA Code	Nonexempt
Patient Sensitive Job Code?
Type	Non Benefited Staff / Student
Temporary?	Yes
Standard Hours per Week	19 hours/week
Full Time or Part Time?	Part Time
Shift	Day
Work Schedule Summary	Monday-Friday 8am-5pm Occasional weekends and evenings required
Is this a work study job?	No
VP Area	Academic Affairs
Department	01134 - LGBT Resource Center
Location	Campus
City	Salt Lake City, UT
Type of Recruitment	External Posting
Pay Rate Range	$11.00/hr
Close Date
Job Summary	The Lesbian Gay Bisexual Transgender Resource Center (LGBT RC) is seeking a student who is a self-motivated worker and enthusiastic about LGBTQIA+ issues on campus. The Office Assistant is often the first point of contact for students and visitors, and a critical team member to welcome students and connect them to resources. This position is supervised by the Director. The Office Assistant will coordinate general communication for the office, address student questions via in-person, email, video calls, and phone, schedule meetings, maintain mailing lists and social media accounts, complete data entry and assessment projects, and complete ongoing projects to enhance the efficiency of the office. In addition to these duties, the Office Assistant will assist in daily office upkeep, lead in fostering a welcoming environment for students and visitors in the center, and support the planning and coordination events with other team members.
Responsibilities	Must be a current, enrolled student at the University of Utah (undergraduate or graduate).  Must be available to work 19 hours a week. This includes academic breaks (summer, fall, spring, etc.), as well as occasional evening and weekend work. The successful candidate will enjoy working with people. Past experience doing community-building work with teams, groups, or organizations is highly desired. This position involves the ability to multitask multiple ongoing projects. Time management and organizational skills are essential. Strong verbal and written communication skills are needed to provide information to students in a friendly and easy-to-understand manner. Candidates must demonstrate enthusiasm for learning about LGBTQIA+ identities and working with students of diverse backgrounds. Must have proficiency in Microsoft Office Suite. Training for other essential office programs and tools will be provided.
Minimum Qualifications	Staff the LGBT RC front desk to provide direct student support via in-person, email, video calls, and phone interactions. Answer questions about LGBT RC services and programs, refer to appropriate campus and community resources, and intervene during student challenges or crises to connect students to appropriate staff. Includes answering emails from anonymous Queer Peers email service and staffing virtual drop-in hours online. Schedule meetings for professional staff and reserve rooms for meetings.  Check students in and out of meetings with staff.  Regularly add students and community members to email lists and Discord virtual lounge; maintain mailing lists to be accurate and up-to-date. Respond to student inquires and requests in a timely fashion that shows care and sensitivity.  Maintain student privacy in all records and verbal/written communication.  Maintain the LGBT RC website, post updates and edits as requested.  Maintain LGBT RC social media accounts by posting content and responding to messages. Assist the Director in large mailings for events and donor outreach. Assist the Director in creating surveys and preparing data for reports. Complete ongoing projects to enhance the efficiency of the office. Maintain an inventory of office supplies and order supplies as needed. Assist with general office cleaning and upkeep.  Represent the LGBT RC and the University of Utah at events, tabling functions, meetings, etc.  Assist with coordinating LGBT RC events as needed. Attend weekly staff meetings and regular one-on-one supervision meetings. Other duties as assigned. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job
Preferences	1 year or more of customer service experience preferred.
Special Instructions Summary
Additional Information	The University of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to improving access to higher education for historically underrepresented students. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.  The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.  To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action: Director/ Title IX Coordinator Office of Equal Opportunity and Affirmative Action (OEO/AA) 135 Park Building Salt Lake City, UT 84112 801-581-8365 [email protected] Online reports may be submitted at oeo.utah.edu For more information: https://www.utah.edu/nondiscrimination/ To inquire about this posting, email: [email protected] or call 801-581-2300. The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules. This position may require the successful completion of a criminal background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Do you have a High School Diploma, GED, or equivalency?

• Yes
• No

* Are you a current University of Utah student?

• Yes
• No

* Do you have one or more year(s) of full-time customer service experience or equivalency?

• Yes
• No

* Indicate your level of expertise in MS Office (Word, Excel, PowerPoint, Outlook, etc.)

• Basic
• Intermediate
• Advanced

* If applying for a work-study position, have you been awarded and have you accepted a Federal Work-Study Award for the current year? (Work study not required to apply for this position.)

• Yes
• No
• Not Applicable

* Tell us about a specific time you worked as part of team. What challenges did you face? What did you like about it? What did you learn from the experience?

(Open Ended Question)

* What do you believe creates a welcoming environment? Please give a specific example of a welcoming environment you have experienced and why you believe it was successful.

(Open Ended Question)

* What makes you excited about this position? What is something you hope to have the opportunity to do if you held the position?

(Open Ended Question)

* Please list your Spring 2022 class schedule and include notes of any other commitments you would asked to be considered when scheduling work shifts. When scheduling for this position, we will not schedule you during classes. We can sometimes accommodate scheduling around extracurriculars or another job, but this is not guaranteed.

(Open Ended Question)

* Is there anything else you want us to know when reviewing your application?

(Open Ended Question)

Applicant Documents
Required Documents

Resume

Optional Documents

Cover Letter

Appropriate discharge document (such as a DD-214 – Member Copy 4) – Veteran Only – Call 801.581.2169

Addendum to the University of Utah - Veteran Only - Call 801.581.2169 after submission

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: [email protected]

 

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