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Summary of Position Apply technical knowledge and customer service skills to supervise and provide telephone and walk-up technical support to all members of the University System of NH community as part of
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staff and student staff who provide Tier 1 and some Tier 2 technical support to the community. Enterprise Technology & Services at the University System of New Hampshire (USNH) is a transformational
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staff and student staff who provide Tier 1 and some Tier 2 technical support to the community. Enterprise Technology & Services at the University System of New Hampshire (USNH) is a transformational
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and customer service skills to provide excellent technical support to all members of the University System of NH community in a variety of modalities (telephone, web-form, and walk-up) and as part of a
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and access support, and consulting services. The Help Desk is comprised of both professional staff and student staff who provide Tier 1 and some Tier 2 technical support to the community. Enterprise
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community as part of a 7-day a week support organization; specifically, basic and advanced user hardware and software problems including desktop computers, mobile devices and enterprise system software