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). Experience with a ticketing system such as ServiceNow or Remedy. Experience creating technical documentation. Associate degree, technical college certificate, or higher degree in a technology-related field
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-related field or relevant work experience. Experience with a ticketing system such as ServiceNow or Remedy. Experience in one or more of the following areas:Experience with Microsoft Systems Center
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of technology staff. Excellent written communication skills and attention to detail as evidenced in application materials. Preferred Qualifications Three-plus years’ experience in management or senior
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27756BR Information Technology Position Overview The Technical Support Technician Senior position is assigned to a KU IT Technology Support Center (TSC) and is responsible for providing technical
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27529BR Information Technology Position Overview The Technical Support Technician (Tier I) position is assigned to a KU IT Technology Support Center (TSC) and is responsible for providing technical