Student Tech Support (Summer/Fall)

Updated: 3 months ago
Location: Oklahoma City, OKLAHOMA

Student Tech Support (Summer/Fall) - 
Job Number:
 191024 
Organization
: Arts & Sciences Dean
Job Location
: United States-Oklahoma-Norman
Schedule
: Part-time
Work Schedule: Monday - Friday, 8 - 5.
Salary Range: $10.00
Benefits Provided: Yes 
Required Attachments: Resume, Cover Letter, Class Schedule 

Job Description

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To provide technical support for the College of Arts and Sciences. 


Examples of job duties include:

  • Maintain and service college computer labs
  • Proactively assign all customers with issues they may experience
  • Manage incidents and provide appropriate updates and feedback
  • Communicate technical information effectively to faculty, staff and students
  • Install and configure software
  • Troubleshoot hardware and software


 

Job Requirements

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Required Education: Must be currently enrolled as a student at the University of Oklahoma. Hiring contingent upon verification of current student status.


  • Must attach Summer/Fall 2019 oZONE class schedule.

Skills:



  • Must have excellent written and verbal communication skills

  • Must practice effective time management skills

  • Must have the ability to multi-task

  • Must be able to work in a collaborative/team environment

  • Must have a strong work ethic

  • Must have familiarity with Windows and/or Mac OS
  • Must be familiar with Microsoft Office
  • Must be proactive in finding solutions

  • Must effectively problem solve, seeking out and finding appropriate solutions

Advertised Physical Requirements:

  • Ability to lift heavy objects (25+ lbs.); ability to climb, crouch, bend or stoop

Department Preferences:

  • Customer service experience is preferred
  • Experience working in a technical environment is preferred

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy.  To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing
 
Hiring contingent upon a Background Check?: Yes
Special Indications: None 
Job Posting
: Apr 30, 2019
Unposting Date
: Ongoing
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