Student Services Counselor

Position Title:
Student Services Counselor
Category:
Classified - Clerical & Administrative Support
Campus:
BGSU Main Campus
Opened Date:
09/23/2021
Closing Date :
10/08/2021
Ends at 11:59 pm Bowling Green, OH local time
Pay Grade:
25 / $15.63
Position Summary:

Position Summary

Under administrative direction and general supervision, provides counseling and referral services for prospective and newly admitted students via telephone and email. Serves as a processor of applications and credentials. 

Essential Duties, Tasks and Responsibilities:

• Counsels prospective students, parents and general public regarding procedures and requirements to gain University admission, primarily by phone and email.
• Assists students with applications and official documents required for admission evaluation.
• Provides information and referrals regarding programs and services at BGSU.
•  Maintains records, files and computerized applicant tracking system on prospective and newly admitted students.
• Processes applications for admission. Electronically codes applications, checks virtual transcript bin, and prepares applications for loading.
• Determines missing application information and follows up with applicant.
• Coordinates application workflow and activities. Provides instruction and training for student staff.
• Phone responsibilities: acts as first point of contact to departments and prospective students.
• Covers front desk as needed.

This list of essential duties, tasks, and responsibilities is not all-inclusive; individual will perform other related duties as assigned.

Minimum Qualifications & Salary:

Minimum Qualifications

 

Experience

• Six months related experience

 

Education

• High school diploma or GED required.

 

Salary
Full-time classified staff position.  Pay Grade 25/$15.63.  Full benefit package available.

Additional Information:

Essential Competencies

• Knowledge of basic mathematical skills
• Knowledge of basic reading skills
• Ability to carry out verbal and/or written instructions
• Ability to effectively communicate both verbally and written
• Detail-oriented and highly accurate
• Ability to work in changing environment
• Ability to work effectively in a team environment
• Ability to interact effectively with students, faculty, and/or staff or the public and represent BGSU appropriately
• Knowledge of computer skills, such as MS Office, presentations, spreadsheets and/or database entry/query
• Ability to access and maintain document imaging systems, including scanning and filing documents
• Ability to operate computers and peripheral equipment such as printers
• Ability to draft office correspondence

 

Diversity Statement

In addition to your cover letter and resume, you will be required to upload a written response to the diversity and inclusion question listed below.  The Diversity Statement should not exceed 1 page that is double-spaced with 1-inch margins, using 12pt. font. 

• How have you incorporated equity, diversity, and/or inclusion into your current or a previous position?

 

 

Degree Type:
HS Diploma or GED
Job Type:
Fiscal Year
Salary Type:
Hourly
Opportunity type:
Full Time
Required Documents:
Cover Letter, Diversity Statement, Resume