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The University of Michigan-Dearborn Office of Student Life is seeking an energetic, hardworking student to serve in this exciting position.
The Office of Student Life promotes holistic education through transformational student learning experiences. We foster an inclusive community, support student development and persistence, and prepare future leaders through diverse programming, services, and partnerships.
About the experience:
As a paraprofessional member of the Student Life team, the Student Program Assistant will manage the Office of Student Life’s social media platforms to maintain and improve engagement with our existing audience. The Social Media Paraprofessional will be part of the Office Management Team, which supports office operations, programs and initiatives, as well as, marketing and advertising processes. The role will provide an opportunity to learn new skills and enhance existing ones.
Support Student Life initiatives through strategic outreach, marketing, and event management
Conduct research of relevant social media trends/campaigns
Analyze existing Student Life social media strategies to improve upon them and increase engagement
Keep a timely schedule of posts on relevant social media platforms (Facebook, Twitter, Instagram, YouTube)
Stay informed with Student Life staff to determine what to post and on which platform(s)
Update Student Life website as needed
Manage the Office’s front desk operations virtually, assisting all clients, and serving as an initial contact for referral to appropriate campus resources
Develop and maintain relationships with external stakeholders by providing customer service and support
Checking voicemail and disseminating messages in a timely fashion
Assist Student Life professional staff with programming through brainstorming, proposing ideas, and supporting program facilitation
Overseeing in-Office creative projects, such as Office comfort and work environment, including accessibility and inclusivity of needs
Other opportunities as assigned/needed
Functional Areas & Responsibilities
Develop and maintain relationships with external stakeholders through timely email responses and managing social media accounts
Update Office Social Media by ensuring relevant, timely and accurate information is posted
Signage & Publication (Advertising & Marketing)
Oversee student organization and office marketing and advertising projects
Operations & Management
Update Office Website by ensuring relevant, timely and accurate information is posted
Create and update process documents related to Office procedures
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
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