Student Aide 2021

Updated: over 2 years ago
Location: Washington, PENNSYLVANIA
Deadline: ;

Position Details


Agency Name & Code UMW
Job Title Student Aid
Employee Class

Working Title Student Aide 2021
Position Number ST0006
Department Academic Services
Organizational Objective
Assisting fellow UMW students, parents, or visitors by answering questions or inquires in relation to their academics or UMW policies. 
General Description of Position
Assisting with the management of the Academic Services front window including answering phone calls, greeting visitors, scheduling appointments, and checking in scheduled advising appointments.
Demonstrate an understanding of UMW’s academic policy and campus resources in order to answer basic questions from students, parents, and the campus community and as needed making referrals to a member of the professional staff. 
Provide support for programming including Summer First-Year and Transfer Orientations, Success Workshops, Transfer Student Experience, Phi Eta Sigma first-year honor society, and the annual Major Fair. 
Manage Academic Services social media profiles and presence on Facebook and other marketing channels to engage and educate students about upcoming events, services and deadlines.
Assisting with special projects and assignments as needed. 
Required Experience
Proficient in Microsoft Word and Excel 
Social Media Expertise
Customer Service and Professionalism
Excellent Communication Skills
Creative Thinker
Rate of Pay $9.50/hour
Term
Preferred Experience
Previous Office or Customer Service Experience


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