Student Account Specialist I

Salary Range: $$32,995/year or higher, commensurate with experience and/or education

The Student Account Technician I processes financial transactions for student accounts and deposits for university departments. The Technician ensures that proper documentation and reports are maintained, and that all figures and calculations are correct.

DUTIES

• Collects and processes various types of payments from students, ensuring that the payment is allocated to the correct account; processes deposits for university departments; prepares and verifies cash and check totals for daily bank deposits
• Researches and responds to student and departmental inquiries, and provides information to aid with problem resolution, audits student financial records and corrects any issues that arise with digital and physical files; data collection for CIP/CIR(Continuous Improvement Plan/Report)
• Compiles, analyzes, researches, reconciles, and reports on ledger activities for assigned areas
• Coordinates as necessary with team members and employees in other departments to ensure all data is accurate; Aid departments with acquiring/understanding back-up documentation for 1074
• Verifies and closes other cashier daily sessions; reconciles department and the organization activity to ensure proper accounting for daily activity; reconciles daily transactions between systems; assigns and removes financial holds on student accounts as required
• Creates allocation data for department deposits; journal entries creation for Student Business Services; reconciliation of third party contracts
• Assists to prepare and auditing collection accounts; trains other departments and co-workers

MARGINAL DUTIES

• Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES

Direct Reports: None

Delegation of Work: N/A

Supervision Given: None
KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge:

• Knowledge of basic Accounting principles

Skills:

• Excellent math and computation skills
• Strong analytical and problem-solving skills
• Effective interpersonal, communication, and customer service skills

Abilities:

• Ability to use the university's computer programs, and Microsoft Word and Excel in particular

WORK LOCATION AND PHYSICAL DEMANDS

Primary Work Location: Works in an office environment, lobby customer service island, or reception area

Physical Demands: Work is normally performed in a typical interior work environment that does not subject the employee to any unpleasant elements. The position is physically comfortable; the individual has discretion about walking, standing, sitting, etc.  The work environment involves minimal exposure to physical risks.

EEO/AA

Required Education: Minimum of some college or technical school

Required Experience: Minimum of one (1) year of related job experience

License/Certification: None required

About University of Houston Downtown

The University of Houston-Downtown – the second largest university in Houston - is a comprehensive four-year university offering bachelor’s and selected master’s degree programs and providing strong academic and career preparation as well as life-long learning opportunities. Located in the heart of the city, the University reflects the diversity of the Greater Houston Metropolitan Area, and, through its academic programs, engages with the community to address the needs and advance the development of the region. UHD is an inclusive community dedicated to integrating teaching, service, and scholarly research to develop students’ talents and prepare them for success in a dynamic global society. UHD draws students from throughout the Greater Houston area. UHD is considered one of the most ethnically diverse liberal arts institutions in the southwest, a distinction that indicates the student body accurately reflects the Houston community's wealth of cultures, languages and nationalities. The University offers all students a specially tailored opportunity for quality higher education, as well as small classes.  UHD employs over 1,100 faculty and staff. 

Since opening its doors in 1974, UHD has grown in mission and service, and now offers baccalaureate degrees in 45 areas and nine master's degree programs. Over 15,000 students attend classes in five colleges: Marilyn Davies College of Business; Humanities and Social Sciences; Public Service; Sciences and Technology; and University College. UHD boasts over 56,000 alumni and is noted nationally as both a Hispanic-Serving Institution and a Minority-Serving Institution.  As one of the four distinct and separate components of the University of Houston System, UHD offers educational opportunities and access to students from a variety of backgrounds, including many first-generation college students, students who work full- or part-time, students with additional family obligations, and students who transfer from community colleges and other higher education institutions. The University of Houston System is a public system of higher education that includes three other universities in addition to UHD—the University of Houston , UH-Clear Lake and UH-Victoria .