Self-Help - ITCS Help Desk Student Employee

Updated: 3 months ago
Location: Greenville, NORTH CAROLINA
Deadline: 05 Feb 2021

Position Details

Academic Term/Year Spring - 2021
Position Title Self-Help - ITCS Help Desk Student Employee
Posting Number 03106
Position Number 03106
Student Job Category Student - Self-Help Campus Job
Number of Vacancies 4
Job Description

ECU ITCS/Client Engagement and Support is currently seeking a Help Desk student worker to assist faculty, staff, students, retirees, alumni, and other ECU clients both over the phone and from our web based chat tool. The student worker will assist clients with technology related issues such as setting up email on computers and smart phones, connecting devices to wifi, installing ECU software, and troubleshooting computer related issues. They will also assist with checking a client’s account and providing information to client on how to reset their passphrase. The student will also needs to be responsible, committed to work, have good communication skills, have good note taking skills, have a willingness to learn, and the ability to provide good customer service.

Preferred (Majors, Experience, GPA, etc.)
Special Instructions to Applicant

Please upload your resume online.

Quick Link for Direct Access
Open Date 12/22/2020
Close Date 02/05/2021
Open Until Filled No

View or Apply