NONDUKE STUDENT/INTERN (Virtual)-Pediatrics

School of Medicine:

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NC Integrated Care for Kids Quality Improvement Intern

(Virtual) 8-week paid internship for 10 hours/week.

Flexible start and end dates. Proposed start date: October 18, 2021

Email Statement of Interest and Resume to Alicia Reynolds, InCK Program Coordinator at [email protected] with subject line “InCK Intern Application.”

Occupational Summary

Provide quality improvement support to the North Carolina Integrated Care for Kids (NC InCK) model as part of the leadership team of the project.

The NC InCK program is a pilot pediatric integrated care delivery and payment model funded by the Centers for Medicare and Medicaid Innovation. NC InCK will launch in January 2022 and serve over 90,000 children and youth enrolled in Medicaid and NC Health Choice in five North Carolina counties: Alamance, Durham, Granville, Orange, and Vance. A critical component of the model is the integration of 10 core child service areas to better meet the needs of children and families; including, housing, schools, transportation, early care and education, child welfare, food, juvenile justice, and mobile crisis response. NC InCK is in its second year of planning and development, followed by five years of implementation from 2022 through 2026.

Work Performed

Work with the NC InCK Director of Strategy and Operations to support the NC InCK Leadership Team to develop and implement a robust quality improvement process to evaluate the impact of the model and inform changes to procedures and strategy. The Quality Improvement (QI) Coordinator will play a critical role in this process by working in conjunction with the QI Team to:

- Develop a collaborative process for ongoing quality improvement of the service model;

- Identify key questions and feasible measures for the collaborative QI process;

- Develop a protocol for collecting, analyzing, and reporting data to NC InCK leadership;

- Support the integration of QI measures into NC InCK’s online database;

- Manage QI data collection and distribution;

- Produce and present regular reports on specific components of the model;

- Coordinate QI efforts across all NC InCK departments;

- Staff the QI team.

Desired Experience

Undergraduate or graduate student with a background in data analysis, process improvement, and/or quality improvement, who can dedicate 10 hours per week for 8 weeks to the NC InCK project.

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