Medication Management Specialist (On-Call) (Multiple Positions)

Updated: 3 months ago
Location: Tucson, ARIZONA

Position Details

Position Information

Title Medication Management Specialist (On-Call) (Multiple Positions)
Department Pharmacy Administration (1901)
Location UAHS - Tucson
Position Summary

The Medication Management Center is a pharmacist run call center focused on delivering innovative medication therapy management services. The center’s programs primarily focus on providing medication therapy management services to patients with asthma, diabetes, COPD, and CHF. However, the center provides medication therapy management services to patients with all types of medication management needs.

We invite applicants to apply for this on-call (non-benefit eligible) position to support the growing and the dynamic needs our Center. The On Call Medication Management Specialist will conduct clinical patient care services for patients over the phone. Calls will consists of scheduled appointments, escalated cases, precepting student pharmacists, and perform other duties related to the provision of the medication therapy management services.

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Duties & Responsibilities
  • Provide medication management services to patients over the phone.
  • Complete comprehensive medication reviews.
  • Make outbound “cold calls” offering medication management services.
  • Provide counseling via a structured interview format as required by the program sponsor. Structure of counseling sessions may vary depending on program sponsor.
  • Make therapeutic recommendations to optimize medication regimens including but not limited to generic substitutions, duplicate therapy, and therapeutic interchanges.
  • Contact the Patient’s prescriber(s) to authorize therapeutic interchanges, review potential duplicate therapies, or otherwise consult with the prescriber as appropriate and convey any Patient therapeutic change authorizations from prescribers as well as any other recommendations for therapy modifications to the patient’s dispending pharmacy.
  • Document all services provided and recommendations made including declination of service by patients.
  • Maintain performance standards, including call volume, consistent with other Medication Management Center ON CALL pharmacists.
  • Supervise pharmacy interns and pharmacy technicians providing medication management services, and various other duties as assigned.
Knowledge, Skills, & Abilities
Minimum Qualifications
  • Clinical expertise in medication therapy management.
  • BS or PharmD from an accredited college of pharmacy.
  • Current, unrestricted license to practice pharmacy; State of licensure and requirements varies based on location and role.
Preferred Qualifications
  • Excellent communication skills.
  • Experience in geriatrics.
  • Call center experience.
  • Multilingual.
  • Experience working with computer applications including Microsoft Office (i.e Word, Excel, PowerPoint, etc) and Mozilla web browser.
  • Reside in Tucson or Phoenix, AZ.
FLSA Exempt
Full Time/Part Time On Call
Number of Hours Worked per Week 19
Job Category Medical / Health Professions
Benefits Eligible No
Posted Rate of Pay $50.00 Per Hour
Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

Posting Detail Information

Posting Number A23828
Number of Vacancies Multiple
Desired Start Date
Position End Date (if temporary)
Limited to Current UA Employees No
Contact Information for Candidates

Martin Pelger

Open Date 07/02/2019
Close Date
Open Until Filled Yes
Review Begins On
Special Instructions to Applicant
Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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