Information Booth Attendant (Multiple positions)

Updated: about 12 hours ago
Location: Northridge, CALIFORNIA


CSUN's Commitment to You

CSUN is committed to achieving excellence through teaching, scholarship, learning and inclusion. Our values include a respect for all people, building partnerships with the community and the encouragement of innovation, experimentation and creativity. CSUN strives to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. CSUN is especially interested in candidates who make contributions to equity and inclusion in the pursuit of excellence for all members of the university community.

About the University

One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor's degrees to underrepresented minority students and seventh in bachelor's degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.

About the Department

The Department of Police Services is an accredited, full-service law enforcement agency. University police officers are State peace officers vested with full law enforcement authority including arrest authority. The Parking and Transportation division within Police Services is responsible for on-campus parking enforcement; motorist services; citation issuance, processing and appeals; coordination of special events and transportation programs; and staffing campus information booths.

Major Duties

Under general supervision, the Information Booth Attendant serves as campus ambassador to all customers visiting the university. The incumbent provides campus information, campus maps and other sources of information related to the CSUN campus; provides campus events information obtained from the campus event calendar; sells daily parking permits; counts and reconciles money collected from daily parking permit sales; issues guest and vendor permits as warranted; uses prescribed campus procedures and guidelines in greeting visitors and provides appropriate parking instructions; observes and reports any unusual occurrences in their immediate surroundings to the Parking Office; and performs other duties as assigned.

Qualifications

High school diploma or equivalent and three to six months related experience.
LICENSE: CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVER'S LICENSE.


Knowledge, Skills, & Abilities

Working knowledge of applicable procedures and regulations related to campus security, public safety, and parking. Working knowledge of alarm and radio systems. Ability to: detect and respond appropriately to potential hazardous or crime situations; observe and recall details and incidents; act and resolve parking and traffic problems; write standard incident reports in a clear and concise manner; interact effectively with a wide range of individuals including the campus community, general public and law enforcement personnel; and handle sensitive situations with tact and confidentiality. Ability to work in an enclosed booth and outside areas and work in changing climate conditions as well as rotating schedules.

Pay, Benefits, & Work Schedule

The university offers an excellent benefits package.
The salary range for this classification is: $2600 - $4501 per month.
The anticipated HIRING RANGE: $2600 - $2928, dependent upon qualifications and experience.
HOURS: Full-Time; 40 hours per week; 8:00am - 5:00pm, Monday through Friday; will work extended hours for special vents.
REG: This is a Regular position with a one-year probationary period.


Application Period

Applications received through July 4, 2019, will be considered in the initial review and review of applications will continue until position is filled.
In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the University.


How To Apply

Candidates should apply by completing the CSUN on-line application utilizing:  http://bit.ly/HRCSUN link.  NOTE: Internal candidates should apply through the portal by accessing the View Job Openings/Apply link on the Human Resources/Employee pagelet.
For more detailed information on the application and hiring process, please visit the link below:
www.csun.edu/careers


Background Check

This position is a sensitive position as designated by the CSU. The selected candidate must pass a fingerprint clearance (LiveScan). 
A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position.


CANRA

The person holding this position may be considered a 'general reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, and disability. Our nondiscrimination policy is set forth in CSU Executive Order 1096. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.

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