FSU Undergraduate Student Employment - Business...

About Fitchburg State University:

Fitchburg State University, located in Fitchburg, Massachusetts, is a public institution dedicated to integrating high-quality professional programs with strong liberal arts and sciences studies. Founded in 1894, the university now has more than 30 undergraduate programs and 22 master's degree programs, and 7,000 full and part-time students. We invite you to learn more about us and how we can help you achieve your educational goals.

Institutional Diversity and Social Justice

Fitchburg State University embraces a commitment to diversity, inclusion, belonging and social justice. We encourage individuals from historically underrepresented groups to apply and also those who can contribute to diversity, inclusion and equal opportunity in higher education through their teaching, research and mentorship.  

Job Description:

The office of Housing & Residential Services is seeking a student for employment. This position is funded by the university. All undergraduate students looking for employment are welcome to make applications for this position. Please see below the specific duties and responsibilities for this role.

Business Services:

1. Learn to operate at basic level and by the privileges provided departmental databases/operating systems

• Blackboard System (intakes financial transactions for the department)
• BANNER (university operating system)
• THD (housing operation system)
• SchoolDude (facility work order system)
• Learn the process for all other platforms/processes by which financial transactions occur.

2. Create basic Excel Spreadsheet and/or Google Sheets

3. Understand and be knowledgeable of the Finances Operations Manual Parking Services

4. Learn to operate at basic level within the T2 parking services operation system

5. Maintain the Parking Services and Parking Appeals email accounts

6. Coordinate parking active and passive educational programs.

7. Address questions towards parking permit, parking appeals and other pertinent concerns.

8. Understand and be knowledgeable the Parking Rules and Regulations

Requirements:

1. Provides front office support by greeting/welcoming and assisting callers and in-person visitors.

2. Update and monitor University Housing email account

3. Will receive, sort and distribute physical mail, data entry, fax and scan, copy documents, receive phone calls and direct to the appropriate resources, manage call lists and make outgoing phone calls, other office duties as needed.

4. Schedule meetings as requested.

5. Attend training of the operating systems within the Housing and Residential Services Department as requested, attend training as it relates to the Federal Educational Rights and Privacy Act (FERPA) and will learn how to apply the skills obtained in training to every day job functions.

6. Must attend/participate in staff meetings, in one on one meetings with supervisor and evaluation process. a. (Dates, times and locations for required training will be provided at least sixty (60) calendar days in advance, student staff are required to attend all scheduled trainings and in-service sessions)

7. Support departmental wide programming

8. Perform benchmarking in identified housing programs marketing to evaluate for new trends.

9. Other duties as assigned.

Additional Information:

Shift Information: Part time student only position. Up to 20 hours per week at $14.25 per hour.

It is the policy of Fitchburg State University that all employees be vaccinated against COVID-19 before they begin employment. Proof of the COVID-19 vaccine is required of all individuals hired by Fitchburg State, to be verified after an offer of employment has been made, and as part of the onboarding process. Prospective employees may submit a request for exemption based on a religious and/or medical basis via the onboarding process.

Student employees do not need to provide any additional information as part of the employment process, vaccination and or exemption status has been documented as part of the enrollment and or return process to Fitchburg State.

Application Instructions:

The position is a student employment opportunity; all applicants are requested to apply online utilizing the Fitchburg State University jobsite to be considered as an active candidate. The hiring manager responsible for student hiring will review applicant information, and will select candidates for interview. The hiring manager will contact those individuals to establish an interview date and time. If you should have any questions related to the job vacancy please contact the office of Human Resources at X3172 and speak with a Human Resources staff member.