Dir, Student Support Services

Updated: about 1 month ago
Location: Cleveland, OHIO
Deadline: 14 Aug 2020

Posting Details


Business Title Dir, Student Support Services
Posting Category Administrative and Professional
Salary Grade 08
Salary Plan Professional Non Bargaining
Hiring Range /Pay Rate
Department Student Support Services
Department Description
Position Location Main Campus
FTE 1.00
Job Summary

Oversees efficient and effective operations of the TRIO/Student Support Services Program. Plans, develops, manages and administers programs and program operations and is accountable for allocation of resources and program results. Supervises the delivery and evaluation of program services to ensure progress and compliance in the area of student recruitment, retention and graduation of program participants. Serves as an advocate for first generation/low income students in various university settings. Responsible for proposal and federal grant writing and reporting. Interacts professionally with all internal and external customers using strong interpersonal skills.

Minimum Qualifications

Master’s degree. Five years progressively responsible administrative experience in an area related to the provision of academic and student support services, including fiscal/budget operations, grant writing and staff supervision. Experience in development and/or delivery of developmental educational programming for economically and educationally under-prepared or disadvantaged students. Demonstrated ability to communicate and work effectively with a diverse student body, faculty/staff and community. Strong writing skills. Superior knowledge and experience with data collection, analysis and management. Knowledge and skill in the use of student information systems, early alert systems, and Microsoft Office applications.

Preferred Qualifications

Five years experience in higher education. Three years experience in TRIO programs. Experience with federally funded grants and the student financial aid process. Demonstrated successful grant writing and grant/budget management experience.

Requisition Number PT0702445S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting 08/31/2025
Special Instructions to Applicants
Applicant Instructions

Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html . Mailed or emailed application materials will not be accepted.

Hours per week
Work Schedule
Advertising Copy
Full Time/Part Time Full Time
Posted Date 08/07/2020
Close Date/Application Deadline 08/14/2020
Open Until Filled No
Review Begins
Tentative Start Date

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