CHHS Office of Student Affairs - Student Affairs Coordinator

George Mason University, United States

Updated: over 2 years ago
Location: Fairfax, VIRGINIA
Job Type: FullTime
Deadline: ;

Position Information
Department College of Health and Human Services (CHHS)
Alternate Department Description
Criminal Background Check Standard Background Check
Motor Vehicle Background Check No
Statement of Economic Interest Not Applicable
Restricted Position? No, is eligible for layoff or severance benefits.
Job Category Classified Staff
Role (State) Job Title CHHS Office of Student Affairs - Education Support Specialist II
Working Title CHHS Office of Student Affairs - Student Affairs Coordinator
Job Type Full-Time
Position Number 01613z
Recruit Number STF10437
Working Hours
Location Fairfax, VA
Other Location
Pay Band Payband 3
Salary Commensurate with education and experience.
Web Announcement
CHHS Student Affairs Coordinator
The George Mason University, College of Health & Human Services invites applications for a Student Affairs Coordinator to support the Office of Student Affairs. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages applicants who will enrich Mason’s academic and culturally inclusive environment. 
About the Department:
The College of Health & Human Services Office of Student Affairs is responsible for enhancing and strengthening all aspects of the student experience in the College (pre-admission through graduation). The Office is the primary physical space to welcome current and prospective students and other visitors to the college, and provides guidance and support to students through recruitment, admissions, advising, assessment, and student engagement.   
About the Position:
The Student Affairs Coordinator is responsible for creating and disseminating general updates on academic policies, and triaging student advising needs. The Student Affairs Coordinator responds to general advising inquiries, and organizes advising resources such as group advising, online resources, online advising, and alternative advising hours. The Student Affairs Coordinator is also responsible for receiving and processing academic actions with students, CHHS faculty/staff, and the relevant offices involved. The Student Affairs Coordinator supervises one Administrative Assistant and ensures that the administrative needs of the Office of Student Affairs are supported.
Responsibilities: 
  • Manage processing of academic actions and other special approvals for students, faculty, and academic advisors;
  • Communicate with students, faculty and staff to convey policies, forms and supplemental documentation required for appeals and/or exceptions to policy, and status of requests;
  • Work with the Office of the Registrar and the CHHS Director of IT to create efficiencies in the process of submitting and reviewing forms (e.g. moving paper forms to online submission system) Collaborate with Administrative Assistant to ensure all forms are entered into academic actions database; 
  • Ensure complete records (paper and/or online) are maintained reflecting relevant information, decisions, and communication with students;
  •  Collaborate with Director of Student Success, Academic Advisors, and CHHS departments to implement new advising modalities, including but not limited to: online/remote advising, group advising sessions, extended advising hours, and online self-service resources; 
  • Manage processes for adding and removing advising holds in a timely fashion’  
  • Maintain program usage statistics, analyze data, and prepare reports; 
  • Support the Director of Student Success, Data Analyst, and Associate Dean for Student Affairs in developing assessment strategies for alternative advising methods;
  • Develop and prepare advising materials, such as handouts, checklists, general information summaries, and newsletters; 
  • Collaborate with University Career Services and Undergraduate Education to engage the Health Industries Career Advisor and the Pre-Health Advisor; 
  • Manage operating budget for the Office of Student Affairs, in collaboration with the Associate Dean for Student Affairs and Administrative Assistant;
  • Train, supervise, and mentor Administrative Assistant and a team of student workers; 
  • Develop training program, manual, and other training resources for student and professional staff working in the front office area; 
  • Create a schedule for student workers to ensure coverage during all hours the office is open; 
  • Serve as the Student Affairs liaison to the CHHS Marketing & Communications Office; 
  • Maintain OSA website, and ensure academic advising and policy information is up to date; 
  • Assist with information sessions for prospective students, admissions visits, and orientation events as needed; 
  • Assist in planning and staffing college events such as the Awards Ceremony, Degree Celebration, Graduation Reception, National Public Health Week, Spirit Week, and student programming; 
  • Maintain a regular schedule to ensure the office is open for business on time each morning and closed properly at the end of each workday.


Required Qualifications: 
  • Bachelor’s degree or an equivalent to experience and years of education;
  • Experience in a service-oriented office setting; 
  • Budget management and/or accounting experience; 
  • Experience working in a student-centered office environment;  
  • Ability to work in a diverse and inclusive environment.

Preferred Qualifications: 
  • Master’s degree in Student Affairs, Higher Education, Psychology, or a health-based discipline preferred; 
  • Experience developing and delivering presentations;
  • Experience working with undergraduate students; 
  • Proficiency in student information and scheduling systems including, but not limited to EAB Navigate, Salesforce, Banner, Microstrategy, and DegreeWorks.
Special Instructions to Applicants
Applicants should apply to position 01613z at https://jobs.gmu.edu and include: (1) cover letter describing interest in and qualifications for the position; (2) a resume; (3) a diversity statement  – one or two paragraphs responding to the prompt below (as Other doc) (4) and a list of three professional references, including name, phone number and e-mail address.
Diversity Statement Prompt: Have you worked with any individuals in a direct service, customer service, advising, or mentoring capacity who are from marginalized groups? If so, how did you help them identify and overcome barriers to success? 
For Full Consideration, Apply by: 09/09/2021
Posting Date 08/18/2021
Job Close Date
Open Until Filled? Yes
Telework Friendly?
Mason Ad Statement
Great Careers Begin at Mason!
George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.
Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!
George Mason University, Where Innovation is Tradition.
New hires starting after August 15, 2021, must have received at least one COVID-19 vaccination by their start date, be fully vaccinated within 45 days of their start date, and submit documentary proof unless they have an approved medical or religious exemption by their start date. For updated George Mason University COVID-19 vaccination requirements, please visit George Mason University Vaccination Requirements .
Equity Statement
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.
Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/