ASU Local Student Success Coach, Los Angeles Site

Updated: about 2 months ago
Job Type: FullTime
Deadline: 23 May 2022


Off-Campus: Los Angeles

Academic Success Advisor, Sr.

Job Description

As the ASU Local Student Success Coach, Downtown Los Angeles (DTLA), you will be the  guide for a cohort of 35 students as they embark on the start of their college journey and launch  their careers over the course of four years. Your primary role will be to guide students through  the completion of their ASU curriculum to ensure that they succeed academically and graduate on-time. However, more than that, you will support your students through the non-linear and at  times arduous road to success, not only in college, but also in life. This will require you to  mentor students through academic, social, career, and self-care skills. Your student cohort will  become a community in itself, and you will be responsible for creating trust, empathy, and  support between students.
During your tenure, you will become a leading expert in the design and delivery of an innovative  college model that puts students at the center of the experience. As we grow ASU Local in  California and across the nation, there will be many more career opportunities that arise for you.  All opportunities start by serving our students exceptionally well and making them successful!

Job Family

Advising & Admissions

Department Name

ASU Local Site 1



Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

Salary Range

$65,000-$75,000 per year; DOE

Essential Duties

Your day to day as an ASU Local Student Success Coach will include:

  • Facilitate and design engaging student experiences. Twice weekly you will lead  block-scheduled in-person sections with your students where you will help student teams  complete their group projects, facilitate student discussions, conduct field trips, or coach  students on a variety of diverse topics aligned to the academic curriculum. You will prepare to lead these sessions by  creating and documenting lesson plans every week and collaborating with staff and other coaches to adapt and innovate on how to better meet the  needs of your student cohort.  You will collaborate with other staff to plan, coordinate, and facilitate events that engage all students in career, community,  and civic exploration and networking. You leverage your relationships with professionals  in Los Angeles civic organizations and across industries with the goal of creating a  strong career network for students. 
  • Ensure Student Success.  You will check in regularly one-on-one with  each of your students and track their academic progress on a daily basis, helping to unblock any impediments to their success. This includes providing student support on  some evenings and weekends. You will assist each student in identifying and exploring  all their academic options, including degrees, extracurricular activities, study abroad  program(s), research, and internships. The goal is to retain students at 95% year-over year and to ensure on track student progress towards graduation and completion using a variety of data points to proactively monitor and support student progress. 
  • Connect students to wraparound support resources. Identify students who require  additional ASU services including but not limited to academic tutoring, mental health, financial aid, and other supports. Refer them to the appropriate provider, and follow up with students  daily to ensure that they are receiving the help they need. 

Minimum Qualifications

Bachelor’s degree in related field and three (3) years or more of advising or related student services experience; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.

Desired Qualifications

  • You have earned a bachelor’s degree. Ideally, you will have a masters of  education or equivalent.  
  • Demonstrated support of students by either instructing, coaching, or  mentoring young adults for at least 3 years ideally with first  generation students or students of color.  
  • You can point to how you have outperformed benchmarks in the areas of increased  persistence, engagement, and goal attainment for young adults.  
  • You have designed learning experiences and curriculum with a specific  focus on engaged learning, including experiential learning, deeper learning, and  place-based learning.  

Working Environment

  • Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
  • Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
  • Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

Department Statement

We believe that the rigid and linear design of traditional higher education is neither an effective ladder to social and economic opportunity for all learners nor is it responsive to rapidly evolving workforce needs. ASU has responded to these challenges with the creation of Learning Enterprise (LE). We are guided by the belief that everyone should have universal access to education and opportunity. At every stage of life.

LE re-imagines the role of universities in society and evolves the design of learning offerings. These products (LE’s learning offerings) are academically rigorous, tech-enabled and outcomes-driven. They are stackable, accessible, and evidence-based — designed to respond to the needs of students, employers with the resources and values of the university. 

LE’s initial focus is on the following areas: Foundational skills and mindsets, Professional and technical career skills and Personal development, cultural and civic learning.

At LE, we share a common set of values that guide our work and collaboration:

  • Scrappy. We are undaunted by challenges. We remain undeterred by anything that stands in the way of moving our vision forward. If we fall, we get up, over and over again. If it doesn’t exist, we create it. If something doesn’t work, we try something else.
  • Driven. We always push to be better for ourselves, for each other and for our students. We are not defeated or guided by the status quo. We see what could be and relentlessly pursue it.
  • Intentional Architects. We know our attitude towards what we are doing will determine our success. We see the big picture and take deep pride in building every block that makes up our long-term vision. We are motivated by the potential of a transformed future while remaining firmly focused on tending to the tasks in front of us today.
  • Leading from the heart. We deeply care about people and their well-being. Everyone is unconditionally supported. We believe in human potential and invest in continuous growth.
  • Candid collaborators. We share ideas and feedback at all levels. We have strong opinions loosely held and intentionally engage in debate. We strive for clarity through direct and honest communication. We know our work is better for it.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

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Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.

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