|Position Title||Airport CSR, Student Worker - Spring 2020|
|Working Title||Airport CSR, Student Worker - Spring 2020|
|Special Instructions to Applicants:|
Under general supervision of the Aviation Department Business Manager and the Airport Operations Coordinator; Work with aircraft line service staff in the role of customer service support. Duties include: answer phones, monitor airport radio, interact with customers, communication with line service staff, coordinate service requests, process retail sales, accounting data entry, coordinate with the flight school, assist in special projects, assist with airport events, greet visitors to the airport and flight school.
|Education & Formal Training||High school diploma or equivalent|
|Computer Skills||Word-Processing, Spreadsheet, Presentation|
Previous customer service experience is preferred.
|Licenses, Certificates, Registrations, & State/Federal Requirements of Position:||Not Applicable, Driver's license, Missouri license required|
|Special Skills, Abilities, and Knowledge:||Attention to detail, Communication skills, including oral, written, and/or nonverbal, Budget-related skills, Human Relations/Interpersonal skills|
|Physical & Environmental Factors:||Not Applicable|
|Special Working Conditions:||Professional appearance|