Access and Wellness Student Advocate

Access & Wellness Student Advocate

Empathy, sensitivity, and an ability to react quickly while utilizing professional judgment are key to supporting students in distress. From assessing safety to addressing unmet needs, we work with students and offer support during times of hardship. Do you have a passion for supporting a diverse student populations and professional experience in counseling, crisis intervention, student support, or other related areas? If so, we want to hear from you!

Position Summary:

The Access & Wellness Student Advocate position is a full-time remote employment opportunity reporting to the Student Care Manager within the division of Student Affairs. The Access & Wellness Student Advocate provides ongoing student support, addressing behavioral and psycho-social needs of a diverse, non-traditional online student body through training, collaboration, and advocacy.

Essential Job Duties:

Direct Service

• Provide case management services related to individual student well-being, including outreach, referral, guidance, support, and crisis intervention.

• Support, assist, and mentor students with diverse socioeconomic, racial, and educational experiences.

• Conduct ongoing meetings with students, faculty and staff to discuss progress toward stabilization and the impact of behavioral or psycho-social distress on educational goals with an eye to supporting student self-determination and agency.

• Carry out University policy and procedures for providing disability accommodations and support services in accordance with Institutional policy and applicable laws and regulations.

• Documents all service contacts in a timely manner including email, telephonic meetings, collateral and resource contact, and maintains sensitive student records in accordance with Institutional policy and applicable laws and regulations.

Training/Collaboration

• Partner as a key member of University Behavioral Intervention Team supporting service continuity and intervention effectiveness for students of concern.

• Alert to changes in student behavior suggesting escalation towards behavioral or psycho-social dysregulation and recommend or enact appropriate interventions.

• Provide leadership and guidance to peers in the daily operation of the department as it relates to student health and wellbeing.

• Serve as a consultant to faculty and staff on issues including health, wellness, military, disability and accommodation.

• Provide guidance to the University community about all aspects of diversity and inclusion within higher education.

• Represent Student Affairs on committees, workgroups, and and/or taskforces to enhance departmental presence and connection to the University.

• Cultivate, support and facilitate an inclusive environment within Student Affairs and across the institution.

Minimum Requirements:

• Substantial record of professional accomplishment in adult case management or post-secondary student support

• Possess a thorough knowledge of issues relevant to student populations including individual well-being, case management, guidance, support, crisis intervention, and outreach, to support delivery of specialized health and wellness services for students

• 5+ years related professional experience (or equivalent)

• Working knowledge of laws pertaining protected populations in higher education

• Collaborative, problem-solving, planning and organizational skills

• Strong oral, written, presentation and interpersonal communication skills

Preferred Qualifications:

• Licensure or progress toward licensure in area of specialization such as LCSW, MFT, LPCC or LPC

Education:

• Master's degree in a related field such as Social Work, Counseling, Student Services, Special Education, or Public Health.