Student Adviser

Student Adviser-2102208

 

STUDENT EXPERIENCE
SHARED SERVICES

Who we are/Mō te tīma

We are the Division of Shared Services, a team of highly skilled professional staff responsible for delivering an outstanding student and staff experience through high quality, effective service delivery to all of the University’s internal and external customers.

Our specific focus is on the student experience felt by our students here at the University of Otago. We work to provide accurate and timely information, assistance and advice across a range of activities from admission to graduation.

The role/Te mahi

You will be working as part of a team, providing high quality advice for undergraduate students ensuring they go on to have an outstanding University of Otago experience.

You will provide programme and course information along with guidance to a diverse group of undergraduate students as well as assisting students to make informed choices that support the achievement of their academic and career goals.

Range of tasks include:
•    Providing accurate course advice and guidance that complies with all regulations.
•    Helping students with information regarding the opportunities and support available such as: Career Development Centre, Disability Information and Support; International Student Support etc.
•    Working closely with Student and Academic Services, Student Administration and Academic staff to provide early stage targeted advice and assistance to a variety of students.

Due to the nature of the Shared Services Division, the range of tasks and responsibilities is broad and may require performing duties at different workplaces or locations across campus. We are committed to on-going training and development in order to upskill successful candidates in areas that they desire more exposure to.

Your skills and experience/Kā pūkeka me kā wheako

•    Previous advisory experience.
•    A passion for customer service and delivering exceptional service to students.
•    Experience providing student administration or related services in a tertiary education organisation.
•    Exposure to work in a busy or complex environment.
•    A clear understanding of the pastoral care and extracurricular services offered.
•    Strong Microsoft office and PC skills (eVision a plus).

Further details/Pūroko

We have a full-time, fixed-term position until November 14 2022.

You must have the right to live and work in New Zealand to apply for this position.

For further information, please contact Julie Weaver, Group Leader Student Development via the contact details below.

Application/Tono

To submit your application (including CV and cover letter) please click on the apply button. Applications quoting reference number 2102208 will close on Thursday, 25 November 2021.

Additional Information

Contact: Julie Weaver     Tel: +64 3 479 9426

Position details: Job Description

Further Information: Department Website

Create an email with a link to this vacancy: Create email

Location: About Dunedin

Primary Location
 NZL-SI-Dunedin
Employment Status
 Fixed Term 
Salary Level and Range Level 5 (Range of Appointments $56,981 to $61,348, Top of Range $66,647)
Organisation
 Student Experience
Job Function
 Administrative