Analyst, Application Development

Priority will be given to the following designated employment equity groups: Indigenous peoples* (First Nations, Inuit and Métis), persons with disabilities and racialized persons*.

* The Employment Equity Act, which is under review, uses the terminology Aboriginal peoples and visible minorities. 

Candidates are asked to self-declare when applying to this hiring process.
 
City: Ottawa
Organizational Unit: Knowledge, Information and Technology Services
Classification: CS-2
Tenure: 2 Year Term
Language Requirements: English 

Work Arrangements: Due to the nature of the work and operational requirements, this position will require some physical presence at the NRC work location identified, in the form of a hybrid work arrangement (a combination of working onsite and offsite).

Great Minds. One Goal. Canada's Success.

Help bring research to life and drive your career forward with the National Research Council of Canada (NRC), Canada's largest research and technology organization.

Do you possess a keen interest in technology and an inquisitive nature? We’re seeking an Application Development Analyst who is enthusiastic about analytical challenges and committed to exceeding client expectations.
The right individual will align with our foundational values of Integrity, Excellence, Respect, and Creativity.

This position provides and contributes to analysis and research for the development of Grants and Contribution Online Applications and services and other IT business solutions required to deliver on the Department’s operational mandate. 

Key Activities:

• Works with clients and stakeholders to elicit, analyze, define, model and document IT requirements. Ensure requirements are documented according to established standards and following Agile best practices.
• Acts as a liaison between clients, technical and testing teams to ensure that the detailed business and IT requirements are clearly understood.
• Participates in project teams and liaises and collaborates with stakeholders. Occasionally leads short-term teams or components of a large project.  Prepares work plans and explains and provides technical information to new staff as required.
• Contributes to the continuous improvement of the IT business solutions environment through activities such as research, learning, and collaboration, departmental working groups, soliciting and responding to stakeholder, client and technical feedback.

Applicants must demonstrate within the content of their application that they meet the following screening criteria in order to be given further consideration as candidates:

Bachelor degree in Computer Science from a recognized University or a Technical College diploma in Computer Science or related field. An equivalent combination of education and direct experience may be considered.

For information on certificates and diplomas issued abroad, please see Degree equivalency

• Experience working with client and stakeholders to elicit and analyze IT requirements.
• Experience documenting (e.g. Use Cases, Wireframes, User Stories) and modeling processes or requirements.
• Experience working in an Agile / SCRUM environment, developing and monitoring features and user stories, participating in stands-up, sprint planning and retrospectives.
• Experience liaising between stakeholders, developers and quality assurance to ensure that business needs (for IT applications) are met.
• Experience in the delivery of demos, training and/or information sessions to groups of users using a variety of methods, such as boardroom delivery or online conferencing (Teams / Zoom).
• Experience with client-facing web applications, including knowledge of Web Content Accessibility Guidelines (WCAG) and the Web Experience Toolkit (WET).
• Experience with Microsoft Dynamics, including knowledge of out-of-the-box functionality and configuration options, would be considered an asset.

Reliability Status

English

Information on language requirements and self-assessment tests

Candidates will be assessed on the basis of the following criteria:

• Knowledge of tools and methods used to elicit requirements and develop acceptance criteria, such as Azure DevOps or JIRA.
• Ability to produce clear, logical and cohesive user stories, acceptance criteria, requirements documents, specifications, technical documents, training guides and correspondence.
• Ability to ascertain feasibility, perform options analysis and ensure compliance with existing IT frameworks of new or improved IT systems and services.
• Ability to effectively communicate orally, provide clear explanations and provide technical training.
• Knowledge of Microsoft Dynamics, Salesforce or similar technologies.
• Knowledge of Web Content Accessibility Guidelines (WCAG) and the Web Experience Toolkit (WET).

• Technology support - Communication (Level 2)
• Technology support - Conceptual and analytical ability (Level 2)
• Technology support - Initiative (Level 2)
• Technology support - Results orientation (Level 2)
• Technology support - Teamwork (Level 2)

For this position, the NRC will evaluate candidates using the following competency profile: Technology Support

View all competency profiles

Rates under review

From $ 74,552 to $ 93,612 per annum. 

An incumbent occupying a position within the CS Group is currently entitled to receive a terminable allowance of $176 per month.

NRC employees enjoy a wide-range of competitive benefits including comprehensive health and dental plans, vacation, sick, and other leave entitlements, disability insurance and pension plans.

The National Research Council of Canada (NRC) is the Government of Canada's largest research organization supporting industrial innovation, the advancement of knowledge and technology development. We collaborate with over 70 colleges, universities and hospitals annually, work with 800 companies on their projects, and provide advice or funding to over 8000 Small and Medium-sized Enterprises (SMEs) each year.

We bring together the brightest minds to deliver tangible impacts on the lives of Canadians and people around the world. And now, we want to partner with you.  Let your expertise and inspirations make an impact by joining the NRC.

At the NRC Employee wellness matters. We offer flexible work schedules as well as part-time work to help employees maintain work-life balance. We are one of the few federal organizations that close our offices during the December holiday season.  We offer professional learning and development opportunities such as conferences, workshops, and a suite of mentorship, award and recognition programs. Diversity enables creativity and innovation. Fostering a diverse, inclusive, welcoming and supportive workplace is important to us, and contributes to a more inclusive Canadian innovation system. We welcome all qualified applicants and encourage you to complete the employment equity self-declaration questions during the job application process. Please let us know of any accommodation measures required to help you to be assessed in a fair and equitable manner. Please note that the information you provide will be treated confidentially. 

Help us solve problems for Canada. Grow your career with us today!

• Relocation assistance will be determined in accordance with the NRC's directives.
• A pre-qualified list may be established for similar positions for a one year period.
• Candidates who have Second Language Evaluation (SLE) test results with the Public Service Commission should include these results with their application.
• This position is being advertised internally and externally simultaneously, however first consideration will be given to internal NRC applicants.
• Preference will be given to Canadian Citizens and Permanent Residents of Canada. Please include citizenship information in your application.
• The incumbent must adhere to safe workplace practices at all times.
• We thank all those who apply, however only those selected for further consideration will be contacted.

Please direct your questions, with the requisition number (21151) to:

E-mail: [email protected]

Telephone: 343-596-8193 
Closing Date: February 4, 2024 - 23:59 Eastern Time

For more information on career tools and other resources, check out Career tools and resources

*If you are currently a term or continuing employee at NRC, please apply through the SuccessFactors Careers module from your NRC computer.