Team Leader: Scholarships, Graduations and Records (HEO 6)

• Based in the Student and Academic Services Unit at 101 Currie Street, Adelaide
• Full-time, continuing position
• Commencement Salary: $84,539 per annum (plus 17% superannuation)

About the Role

The Team Leader: Scholarships, Graduations and Records is responsible for leading best practice scholarship and grant processes, along with monitoring and improving delivery of student service, coordinating graduation processes and issuance of student records. The position provides leadership and support for performance management and development, induction, and training of new and existing staff in the Scholarships, Graduations and Records team.

Some out of hours work will be required with this role.

About UniSA

The University of South Australia is Australia’s University of Enterprise. Our culture of innovation is anchored around global and national links to academic, research and industry partners. Our graduates are the new urban professionals, global citizens at ease with the world and ready to create and respond to change. Our research is inventive and adventurous and we create new knowledge that is central to global economic and social prosperity.

Student and Academic Services (SAS) provides senior leadership in student and academic administration in a distributed service environment. It is responsible for the development and maintenance of policy, information systems and procedural frameworks. The Unit coordinates and provides quality assurance for a number of University functions including student admissions, enrolments, examinations, graduations, student finance and scholarships.

Core Responsibilities

• Provide leadership, management and mentoring to the Scholarships, Graduations and Records team members, including induction, performance management and professional development, team building, knowledge transfer and promoting a culture of customer service and continuous improvement
• Prioritise and manage competing demands for staff resources and build capability within the team based on individual and team development needs
• Promote an open and harmonious work environment
• Coach staff in conflict management, communication and assertiveness
• Manage and lead best practice graduation and scholarships processes, schedules and documentation, ensuring compliance with legislation, policies and procedures across the Graduations, Scholarships and Records team, and where necessary undertake processes and activities as part of the team

• Tertiary qualifications in a relevant discipline or demonstrated equivalent experience, knowledge and skills
• Proven coordination, work planning and team leadership skills to build an effective team and achieve high standards in customer service and stakeholder management
• High level interpersonal, negotiation and relationship building skills to establish positive working relationships with team members, customers and external stakeholders
• Highly developed written and verbal communication skills together with strong analytical thinking and problem-solving ability
• Proven ability to work under pressure, manage competing demands and produce high quality outputs within limited timeframes

Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as:

• Access to great personal development opportunities
• Generous superannuation contributions of 17%
• Employee assistance and development programs
• Staff study support
• Various on-site services available at our campuses which may include on-site gym membership

As a University of Enterprise, we offer a dynamic and agile workplace culture, one that embraces challenges and thrives on breaking new ground. Our staff are creative and innovative thinkers, communicating with clarity, conviction and enthusiasm. We embrace diversity and inclusion in a vibrant, engaging environment. Our people are authentic, resilient, and influential, and we deliver results.

How to Apply

For a copy of the position description and to apply, please visit Working at UniSA . The online application form will list the specific selection criteria that you need to address.

Please address your cover letter to Emma Kelvin, Consultant: Recruitment Central. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 0482 or via email at [email protected] using job reference number 4440.

Applications close: 11.30pm Monday 26 September 2022.

Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.

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Applications must be lodged online, please note UniSA does not accept applications via email.

UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.

For further support, contact Recruitment Central on +61 8 8302 1700 or email [email protected] and you will receive a response within one working day.

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