Reference Librarian (HEO 5) Multiple Positions

Updated: about 1 month ago
Location: Adelaide, SOUTH AUSTRALIA
Deadline: 28 Oct 2021

  • Based in the University Library across multiple campuses
  • Multiple positions available. Full-time continuing & fixed term contracts until December 2023
  • Commencement Salary: $71,205 per annum (plus 17% superannuation)

About the Role

We have multiple opportunities available for energetic and customer focussed librarians across the metropolitan campuses of UniSA’s Library Service, including in after hours roles.

The Reference Librarian team is a cross functional team that assists in supporting the teaching, learning and research activities of the University in various service areas of the Library. As the Reference Librarian, you will work closely with students, academics and professional staff, to support the teaching, learning and research activities of the University.

The continuing Reference Librarian role will work over an 8.30am – 6pm rostered span of hours.

In addition to, we have two vacancies for Reference Librarian: After Hours on fixed term contracts until December 2023. The Reference Librarian: After Hours will support the UniSA Online project in support of UniSA Online Students and course delivery. Through the Ask the Library (ATL) service, you will provide advice and expertise in information discovery, digital resource navigation, assignment and referencing support. The span of hours may vary between 8am and 12am midnight.

You can be considered for both or either role as part of this recruitment process.

About UniSA Library

The University of South Australia Library supports the University’s teaching, learning and research mission through the provision of relevant information resources and associated services. The Library also coordinates copyright for the University. There are four campus libraries located at City East, City West, Magill and Mawson Lakes and an off-campus Library Service that supports regional engagement at Whyalla and Mt Gambier. Information technology and information resource management services are managed from the Mawson Lakes campus.

The Library operates in an environment of increasing availability of digital information in support of the University’s Digital Learning Strategy. As such, it has accelerated its commitment to acquire the vast majority of resources in digital format which are accessible and discoverable via an established next generation Library Management System. The Library has a growing research collection with over 700,000 ebooks and online journals available anytime, anywhere, on any device. The Library maintains a targeted, high quality print collection and is the custodian of several valuable special collections including the Bob Hawke Prime Ministerial Library.

Core Responsibilities

  • Provide expertise in information discovery and resource use in response to complex enquiries received at the Service Desk or Online
  • Contribute to the creation of online resources and guides and participate in the delivery of training sessions
  • Provide advice on a range of routine and moderately complex copyright and open access issues
  • Plan and supervise team activities, overseeing processes and workflows
  • Contribute to the planning and review of quality assurance processes within the Library

Essential Skills and Experience

  • Extensive experience and commitment to excellent customer service, including assisting a broad diversity of clients
  • Knowledge of trends in digital information, digital preservation, scholarly publishing and social media
  • High interpersonal, communication and written skills and ability to participate in a team
  • Ability to make effective presentations and produce high quality plans and reports
  • Knowledge of information sources and formats, and proven ability in searching databases and other web-based products and services


Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as:

  • Access to great personal development opportunities
  • Generous superannuation contributions of 17%
  • Employee assistance and development programs
  • Staff study support
  • Various on-site services available at our campuses which may include on-site gym membership


As a University of Enterprise, we offer a dynamic and agile workplace culture, one that embraces challenges and thrives on breaking new ground. Our staff are creative and innovative thinkers, communicating with clarity, conviction and enthusiasm. We embrace diversity and inclusion in a vibrant, engaging environment. Our people are authentic, resilient, and influential, and we deliver results.

How to Apply

For a copy of the position description and to apply, please visit Working at UniSA . The online application form will list the specific selection criteria that you need to address.

Please address your cover letter to Jessica Frisari, Recruitment Consultant. For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at using job reference number 3515.

Applications close: 11.30pm Thursday 28 October 2021

Applications welcomed from Australian or NZ citizens, Australian permanent residents and those who have the legal right to work in Australia for the term of appointment.

CLICK HERE to access a copy of the Position Description Opens in new window

CLICK HERE to access a copy of the Position Description Opens in new window

Applications must be lodged online, please note UniSA does not accept applications via email.

UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.

For further support, contact Recruitment Central on +61 8 8302 1700 or email and you will receive a response within one working day.

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